Hi, I bought my Mavic Air 2 a couple of months ago. I was so excited about it. Everything was perfect since my drone kissed a tree. Felt from 20 meters roughly and smashed its gimbal on the floor.
I had to send the drone to DJI for repair, I paid the cost and they sent it back to me.
Not working, I had always a problem with the gimbal, the IMU, the compass and the GPS. Since they sent it back to me, I have never used it, losing a lot of customers, for the time after the crash, and for the unprofessional business, my clients say because I came to their location with the drone for the video they needed and it was stuck on that error that you can see in the video I will attach. I had to send the drone back to DJI and they told me there wasn't a problem with it. I had to insist and after a couple of tries, they sent the drone back to me, not working again. Is this a joke?  I am completely unable to use the drone, even the app on my phone doesn't allow me to calibrate and got stuck on auto-calibration. Any suggestion?

Danielehttps://youtu.be/9PYZnAYivko

Hi!
You might be better off posting your question in the 'products' section of this forum.
That is way more active.
Just create a new thread here : https://forum.dji.com/forum-129-1.html and select the right category / subcategory.

Hello there. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try to do an update or refresh your DJI Mavic Air 2's firmware via the DJI Assistant 2 to see if the issue will stioll persist. For reference, I will post a DJI tutorial video on DJI Mavic Air 2 | How to Update the Firmware. Please keep us posted for further assistance. Thank you.