Hi there. Thank you for reaching out and we're sorry for the inconvenience caused. Can you please try to uninstall and reinstall the application to see if the issue persists? Also, you may try to fly to a different location as it indicates a red error message about GPS. Please keep us posted. Thank you for your support!
DJI Paladin Posted at 6-5 19:42
Hi there. Thank you for reaching out and we're sorry for the inconvenience caused. Can you please try to uninstall and reinstall the application to see if the issue persists? Also, you may try to fly to a different location as it indicates a red error message about GPS. Please keep us posted. Thank you for your support!
Hi Paladin
Thanks for the advice but unfortunately that did not work.
I uninstalled fly and re-installed from the DJI download site.
I was amazed to note that my settings were still there, probably stored in the AC or at DJI.
The first time I tried I got the same black screen
after altering the mode from video to camara and back a few times I got a picture
Sorry these may not be in the correct sequence - note also that all these were taken indoors which will explain the gps
I shut everything down and rebooted my cellphone and tried again with the same results
and evenyually playing with the settings I got a pcture again.
I have not altered my settings lately, so this must be a software issue. I would suggest that I uninstall 1.4.2 and re-install 1.3.x and try again? Where can I find the previous version to do this?
Nearly every day the same question in many similiar threads and the admins always advise reinstalling the faulty app I have no probs on S10e but also have installed the 1.3.0 because I don't like the operation of the camera settings and also the AE lock (symbol) is missing. https://www.apkmirror.com/apk/dji-technology-co-ltd/dji-fly/
jonny007 Posted at 6-6 06:55
Nearly every day the same question in many similiar threads and the admins always advise reinstalling the faulty app I have no probs on S10e but also have installed the 1.3.0 because I don't like the operation of the camera settings and also the AE lock (symbol) is missing. https://www.apkmirror.com/apk/dji-technology-co-ltd/dji-fly/
Thanks for the reply and link.
I want to wait for DJI before going further but in all probability I will use the link.
Hi
Using a Huawei phone - has worked perfectly for years. It is not the phone that is faulty - I use it for my Spark with the Go4 as well and no problems.
Droffarc Posted at 6-6 06:24
Hi Paladin
Thanks for the advice but unfortunately that did not work.
I uninstalled fly and re-installed from the DJI download site.
Thank you for keeping us posted. Can you please confirm if this issue still occurs even when you are trying to set up outdoors? In addition, can you please confirm what specific model of the mobile device are you using? Please notify us so we can further help you with this concern. Thank you.
Hi Paladin
Confirmed - even outside it still occurs.
What I have done is reverted to the previous release of Fly and the problem is not there.
I retried powering down and rebooting my device several times with the old version and every time the view came through perfectly without a problem - one time!
Deviceinfo
Fly info with previous release
View indoors
I am not aware that any other users are experincing this issue on Android.
My logic tells me it is something in the new release that is the cause. I hope that the info I have given will assist in debugging and look forward to a new release soon.
Meantime I will happily fly with 1.4.0 Thanks to all for their valuable input.
Warning: If you log in to APK mirror be aware that it is VERY confusing and you may end up downloading showmax or some other rubbish.
Took the Mini2 out for a short sunset flight on 1.4.0 and the result was:
Wonderful! Behaved as a good drone should without hesitation. No issues whatsoever. I am verrrry happy.
Droffarc Posted at 6-8 08:46
Took the Mini2 out for a short sunset flight on 1.4.0 and the result was:
Wonderful! Behaved as a good drone should without hesitation. No issues whatsoever. I am verrrry happy.
Droffarc Posted at 6-8 08:46
Took the Mini2 out for a short sunset flight on 1.4.0 and the result was:
Wonderful! Behaved as a good drone should without hesitation. No issues whatsoever. I am verrrry happy.
I'm glad that reverting app version worked. It means that we have a workaround until the issue is fixed by DJI. I also wish that they would fix this horizon tilt issue that they keep ignoring.
Tuxtard Posted at 6-8 10:40
I'm glad that reverting app version worked. It means that we have a workaround until the issue is fixed by DJI. I also wish that they would fix this horizon tilt issue that they keep ignoring.
Hi
The horison thing does not bother me, I expect the earth to be curved BTW One of the things I did was to calibrate the gimbal. What you see in this pic is after the calibration.
Good news!
the view issue is fixed
I have upgraded the firmware and the fly app and all seems to work fine although I have not yet flown with the new fly version - main thing is I have fpv feed!