Hi!
I have a DJI Mavic Mini drone, and I want to connect to DJI Assistant 2 For Mavic. And I write all the time that it needs to be connected. Detects it as a portable device (DISK). I tried with Various cables (original and others) I tried on 2 computers (WINDOWS 10). Device manager detects it as a disk. Someone can help? I tried with tutorials and other forum posts, and it doesn't work
Hi there. Thank you for reaching out and we do apologize for the trouble. Can you please try to uninstall and reinstall the software and please check if the issue will still persist? Also, you may try to use a different communication as this will help us to further isolate the issue. Please keep us posted. Thank you for your support!
DJI Paladin Posted at 6-6 18:50
Hi there. Thank you for reaching out and we do apologize for the trouble. Can you please try to uninstall and reinstall the software and please check if the issue will still persist? Also, you may try to use a different communication as this will help us to further isolate the issue. Please keep us posted. Thank you for your support!
I tried to reinstall the program and even the system. It didn't help
Thank you for your response. Kindly please refer to the post of jonny007 on post #5 and check if the issue persists. Also, please make sure that you download the correct DJI Assistant 2 software, please refer to the link below. Please keep us posted. Thank you!
Buko Posted at 6-22 11:48
OK! Everything works. I tried in many ways and it worked! Thanks everyone for helping me with my request! Happy flying and collision-free flights!
Great! We're glad that you already fix the issue. Please don't hesitate to reach us if you have other inquiries or concerns. Thank you!