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Foto memory problem
81 3 6-7 07:01
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fans43cf21d6
lvl.1
Austria
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Hello !
im using mavic 2 pro. While making videos it stays on the memory without problem. But I cannot keep fotos on any memory (internal/ SD) - I just hear the sound of taking pictures , but they dont stay on the memoray...Does anybody know where is my mistake ? I changed already the micro sim without effect.....
best regards from vienna.....
6-7 07:01
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DJI Stephen
Super Moderator

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Hello there. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try to reformat the microSD card in your DJI Mavic 2 Pro for us to isolate the said issue. In addition, may we know before this issue happened was there a hard landing or a crash that happened to the said DJI Drone? Thank you.
6-7 18:55
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fans43cf21d6
lvl.1
Austria
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Hi Stephen!
No crash, no hard landing and I already did format the microSD.   Maybe there is a special way to do it ?
But as I wrote , it does not keep the photos on the internal memory neither ......
6-7 20:01
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JohnDG
Captain
Flight distance : 623143 ft
Malaysia
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Try reinstalling the latest firmware using the Assistant for mavic software on a pc. It might that the firmware wasn't entirely installed properly.

https://www.dji.com/mobile/downloads/softwares/assistant-dji-2-for-mavic
6-8 01:00
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