Care Refresh Plus Rules
827 8 2021-6-7
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.NoBoDy.
Second Officer
Flight distance : 430364 ft
Canada
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Hi, I recently ordered my mini 2 fly more and I am not sure whether to get care refresh or care refresh plus, 1 year vs 2 years. I read online that I can get care refresh (1 year) and as long as I have 1 replacement left, I can extend to care refresh plus, or another year once my care refresh warranty is over. I'd appreciate it if someone could confirm this and if it is an addition $30 USD or the cost aspect of it. Thank you!
2021-6-7
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi there, thank you for reaching DJI Forum regarding the inquiry. Please be advised that in order for us to purchase the DJI Care refresh plus, the DJI Care Refresh (1-Year Plan) should already been purchased then the said DJI Care Refresh (1-Year Plan) has not yet expired and there is at least 1 product replacement left under the said service plan. For you to have a better visualization about the said service plan, you may kindly visit these links we have for you, thank you.

DJI Care Refresh
https://www.dji.com/service/djicare-refresh/info#faq

DJI Care Refresh Plus
https://www.dji.com/service/djicare-refresh-plus/info#faq
2021-6-7
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.NoBoDy.
Second Officer
Flight distance : 430364 ft
Canada
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DJI Diana Posted at 6-7 16:15
Hi there, thank you for reaching DJI Forum regarding the inquiry. Please be advised that in order for us to purchase the DJI Care refresh plus, the DJI Care Refresh (1-Year Plan) should already been purchased then the said DJI Care Refresh (1-Year Plan) has not yet expired and there is at least 1 product replacement left under the said service plan. For you to have a better visualization about the said service plan, you may kindly visit these links we have for you, thank you.

DJI Care Refresh

I understand, so basically one replacement must still remain to go from the care refresh to care refresh plus, or in other words, to extend the warranty by another year. My question is how much does it cost more?
2021-6-7
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DJI Susan
Administrator
Online

.NoBoDy. Posted at 6-7 17:01
I understand, so basically one replacement must still remain to go from the care refresh to care refresh plus, or in other words, to extend the warranty by another year. My question is how much does it cost more?

Yes, to extend DJI Care Refresh, user can purchase DJI Care Refresh Plus.
DJI Care Refresh for Mini 2 in Canada is USD $49, DJI Care Refresh Plus is USD $39.  
For more details about DJI Care Refresh and DJI Care Refresh Plus, please refer to the links provided above for the details.
2021-6-8
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Jackie-Gan
lvl.4
Flight distance : 457477 ft
Mexico
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2 year is better than 1 year and care+ combined.
Also it is cheaper.
2021-6-8
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.NoBoDy.
Second Officer
Flight distance : 430364 ft
Canada
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Jackie-Gan Posted at 6-8 12:36
2 year is better than 1 year and care+ combined.
Also it is cheaper.

It is cheaper and better, but I'm not sure If I should spend the extra for 2 years. I had a spark, or multiple before I sold them, and they crashed because of connection issues. And because this has occusync 2.0, I'm not sure if I'll exactly need the 2 years. Thus, I wanted to see how I can get 1 year and extend it if I think I still need it after that. But I'm not sure how I would go about doing that and how much it would cost.
2021-6-9
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Jackie-Gan
lvl.4
Flight distance : 457477 ft
Mexico
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.NoBoDy. Posted at 6-9 08:40
It is cheaper and better, but I'm not sure If I should spend the extra for 2 years. I had a spark, or multiple before I sold them, and they crashed because of connection issues. And because this has occusync 2.0, I'm not sure if I'll exactly need the 2 years. Thus, I wanted to see how I can get 1 year and extend it if I think I still need it after that. But I'm not sure how I would go about doing that and how much it would cost.

I bought 2 years
2021-6-9
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.NoBoDy.
Second Officer
Flight distance : 430364 ft
Canada
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Jackie-Gan Posted at 6-9 19:53
I bought 2 years

Have you needed a replacement yet? And if so, where have you been flying primarily?
2021-6-9
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Jackie-Gan
lvl.4
Flight distance : 457477 ft
Mexico
Offline

.NoBoDy. Posted at 6-9 21:38
Have you needed a replacement yet? And if so, where have you been flying primarily?

No, bought it on March 28. In the city. Just outside my house.
2021-6-16
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