Please select Into the mobile phone version | Continue to access the computer ver.
DJI Assistant 2 and Calibration Process - Mac
121 3 6-7 17:16
Uploading and Loding Picture ...(0/1)
o(^-^)o
MRomine
First Officer
Flight distance : 818323 ft
United States
Online

My Smart Controller tells me that I need to recalibrate my vision sensors. So I plug my M2P into my iMac running under Mojave 10.14.6, launch the DJI Assistant 2 software. The software recognizes my drone. I click 'Calibration' the software begins the process and gets almost all the way through but hangs every time when trying to calibrate the side vision sensor. It gets all the way to the upper left hand corner and will not go any further.

Anyone else have a similar issue and were you able to work around it?

6-7 17:16
Use props
DJI Gamora
Super Moderator

Offline

Hi, MRomine. Thanks for reaching out and sorry to read about the difficulties you're encountering. If you haven't tried, we suggest that you refresh first your Mavic 2 Pro's firmware before doing the Vision Calibration then check if it would resolve the calibration issue. You may also uninstall and reinstall the DJI Assistant 2. should the problem persists. Download the latest DJI Assistant 2 for Mavic here: https://www.dji.com/downloads/products/mavic-2
6-11 23:22
Use props
MRomine
First Officer
Flight distance : 818323 ft
United States
Online

DJI Gamora Posted at 6-11 23:22
Hi, MRomine. Thanks for reaching out and sorry to read about the difficulties you're encountering. If you haven't tried, we suggest that you refresh first your Mavic 2 Pro's firmware before doing the Vision Calibration then check if it would resolve the calibration issue. You may also uninstall and reinstall the DJI Assistant 2. should the problem persists. Download the latest DJI Assistant 2 for Mavic here: https://www.dji.com/downloads/products/mavic-2

Thank you for your help. I have done both of those things and I still have the same issue.
6-15 11:13
Use props
MRomine
First Officer
Flight distance : 818323 ft
United States
Online

DJI Gamora Posted at 6-11 23:22
Hi, MRomine. Thanks for reaching out and sorry to read about the difficulties you're encountering. If you haven't tried, we suggest that you refresh first your Mavic 2 Pro's firmware before doing the Vision Calibration then check if it would resolve the calibration issue. You may also uninstall and reinstall the DJI Assistant 2. should the problem persists. Download the latest DJI Assistant 2 for Mavic here: https://www.dji.com/downloads/products/mavic-2

I just downloaded and installed the DJI Assistant 2 onto a 2nd computer. A 15" MacBook Pro. Connected my Mavic 2 Pro and attempted to run the calibration. It hung up in the exact same spot as it does on my iMac. It hangs on the first pass of the side vision sensor calibration.

My Mac Book Pro in running under OS 10.13.6 High Sierra. The iMav is running Mojave 10.14.6
6-15 16:50
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules