DJI GO 4 app on the smart controller for Mavic 2 Pro crashes .
559 2 2021-6-8
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Isaac O
lvl.1
Flight distance : 141237 ft
Nigeria
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The DJI GO 4 App on the smart controller for Mavic 2 Pro frequently crashes during flight. This makes flying really uncomfortable. I restart the app almost every minute during flight.

Please what should I do to stop the app from crashing all the time?

Thanks



2021-6-8
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DJI Stephen
DJI team
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Hello there Isaac O. I am sorry for the trouble this has caused and thank you for reaching out. May we know what is the model and specification of the microSD card that you are using please and kindly please try to clear the cache files before each flight for us to be able to isolate the said issue? Thank you.
2021-6-8
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Isaac O
lvl.1
Flight distance : 141237 ft
Nigeria
Offline

DJI Stephen Posted at 6-8 00:33
Hello there Isaac O. I am sorry for the trouble this has caused and thank you for reaching out. May we know what is the model and specification of the microSD card that you are using please and kindly please try to clear the cache files before each flight for us to be able to isolate the said issue? Thank you.

Dear DJI Stephen,

I am really impressed with your prompt response. I have cleared the cache files.

I used Kingstick 32GB MicroSD card.

Best Regards
2021-6-8
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