Hello,
Can someone check my Case Number：CAS-6540061-Y0N3M3
I have not gotten anything from DJI regarding shiping in the email...
I am not sure where to send my Phantom

Hi there. We're sorry to know about this. Upon checking with your case number you've provided, UPS shipping label has been sent to your email under your case. Please check your inbox and spam folders. Thank you for your patience.

Hello,
Upon checking all possible folders in my email; I have concluded that I HAVE NOT in fact received anything. Cold you please kindly resend that message? I cant send you the drone without it...

adlep2002 Posted at 6-12 12:06
Hello,
Upon checking all possible folders in my email; I have concluded that I HAVE NOT in fact received anything. Cold you please kindly resend that message? I cant send you the drone without it...

Hi there. We'll seek the team designated to re-send your shipping label once office resumes on weekdays. I'll keep an eye to your case to further assist. Thank you again for your patience.

DJI Diana Posted at 6-12 15:27
Hi there. We'll seek the team designated to re-send your shipping label once office resumes on weekdays. I'll keep an eye to your case to further assist. Thank you again for your patience.

Thank you. I will keep on monitoring my inbox and will follow-up if necessary

adlep2002 Posted at 6-12 15:58
Thank you. I will keep on monitoring my inbox and will follow-up if necessary

You are most welcome, please feel free to contact us if you have any further questions. Thanks for your support.

Hello,
I am still waiting for the shipping label. I  Have not revived anything as of yet.

adlep2002 Posted at 6-14 08:32
Hello,
I am still waiting for the shipping label. I  Have not revived anything as of yet.

Hello, we found that the shipping label has been sent, please check whether you have received the email. I also sent you a PM with relevant information, please check.