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Air2s black screen and restart
178 7 6-12 14:52
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FB: GeoDrone4K
First Officer
Flight distance : 1123219 ft
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Romania
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1. When I start the Air2s and Fly from SC, there is no image from camera... Just black, no video signal... I change from Picture to Video mode and image comes instantly then works fine in any modes... Why that?
2. Today I have experienced another failure of DJi Fly on Smart Controller, was just ended and waited for restart... The longest 15 seconds...
Why? Where is the Log to check what the hell happens with Fly and Smart Controller??
Thanks.
6-12 14:52
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Chuck Campfield
Second Officer
Flight distance : 351598 ft
United States
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I have the same issue with the Smart Controller and version 1.4.2 of the Fly app. I reverted back to version 1.4.0 and the “black screen” and “video freeze” issue is no longer present. I would suggest going back to version 1.4.0 of the Fly app until DJI resolves the issues caused by 1.4.2.
6-13 10:49
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FB: GeoDrone4K
First Officer
Flight distance : 1123219 ft
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Romania
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Chuck Campfield Posted at 6-13 10:49
I have the same issue with the Smart Controller and version 1.4.2 of the Fly app. I reverted back to version 1.4.0 and the “black screen” and “video freeze” issue is no longer present. I would suggest going back to version 1.4.0 of the Fly app until DJI resolves the issues caused by 1.4.2.

You have a good Air2S support in 1.4.0 ?
6-13 11:43
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Chuck Campfield
Second Officer
Flight distance : 351598 ft
United States
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FB: GeoDrone4K Posted at 6-13 11:43
You have a good Air2S support in 1.4.0 ?

There’s is some lag in the video feed on the Smart Controller but there is no “black screen” nor “video freeze”. 1.4.0 is much more stable than 1.4.2.  I would highly recommend downgrading to 1.4.0 until DJI fixes the issues associated with 1.4.2.
6-13 12:36
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djiuser_qmtzg5F9zkqN
New
Flight distance : 189199 ft
United Kingdom
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Twice at the weekend my camera screen went completely black mid flight and wouldn't come back! Very worrying when flying, especially over the water! What's going on Dji?
6-14 00:42
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MaxP4
Captain
Flight distance : 10048356 ft
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Italy
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Same issue here...
Maybe DJI better start selling tomatoes. It is absurd that every new update has problems!
6-14 01:50
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Chuck Campfield
Second Officer
Flight distance : 351598 ft
United States
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djiuser_qmtzg5F9zkqN Posted at 6-14 00:42
Twice at the weekend my camera screen went completely black mid flight and wouldn't come back! Very worrying when flying, especially over the water! What's going on Dji?

What version of the Fly app are you using?
6-14 17:28
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arizona mavic flyer
Second Officer
Flight distance : 325108 ft
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DJI has updated the Smart Controller firmware today. I've updated and it has solved some problems I had with Fly 1.4.2. I haven't flown with it yet, but the black screen when switching from video to stills is fixed. I suspect other complaints have also been addressed. Would suggest you update and see if it solved any of your issues.
6-16 07:21
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