Hello,

i try to widthdraw my remaining DJI Cash before the affiliate program will be closed on 30 june but it aborted with the following error message:

What can i do? I dont want to loose the remaining money.

ragards

Hi there. Wolic. We're sorry for the inconvenience. Could you confirm your DJI Account, please? You may directly message me via personal message. We'll make sure to forward it to the team designated to further assist. Thank you in advance for your patience.

DJI Diana Posted at 6-13 07:07
Hi there. Wolic. We're sorry for the inconvenience. Could you confirm your DJI Account, please? You may directly message me via personal message. We'll make sure to forward it to the team designated to further assist. Thank you in advance for your patience.

Hi Diana,

i sent you a private message.

Wolic Posted at 6-13 11:53
Hi Diana,

i sent you a private message.

Received and replied. Thanks!

With few exceptions, you cannot spend cash at once out of your financial savings account. Instead, cash in financial savings desires to be moved to any other account. Even then, monetary establishments regularly restriction the variety of withdrawals or transfers account holders can make from financial savings bills throughout every announcement period.

DJI Diana Posted at 2021-6-13 07:07
Hi there. Wolic. We're sorry for the inconvenience. Could you confirm your DJI Account, please? You may directly message me via personal message. We'll make sure to forward it to the team designated to further assist. Thank you in advance for your patience.

I tried to withdraw today since 4 o clock but it hasn't entered my bank account

Mbachu Victor Posted at 4-3 11:40
I tried to withdraw today since 4 o clock but it hasn't entered my bank account

Hi there, thank you for reaching out. May I know if you meant the DJI credits application? Where did you submit the request? Please let us know more details so that we could help, thanks.

I want withdrawn my money

kabiru garba Posted at 4-3 20:35
I want withdrawn my money

Hi there, thank you for reaching out. May I know if you meant the DJI credits application? Where did you submit the request? Please let us know more details so that we could help, thanks.

it's been more than 24 hours and I still haven't received my money

DJI Thor Posted at 4-3 23:23
Hi there, thank you for reaching out. May I know if you meant the DJI credits application? Where did you submit the request? Please let us know more details so that we could help, thanks.

Hello i can't withdraw my money

djiuser_sRWAN0P7IiOp Posted at 4-5 04:04
Hello i can't withdraw my money

Hi there, could you please tell us more details about the issue you encountered? What withdrawal you're referring to?

We couldn't see our money since Monday

djiuser_wX2mEIoVsHVt Posted at 4-5 07:44
We couldn't see our money since Monday

Hi there, thank you for reaching out. May I know if you meant the DJI credits application? Where did you submit the request? Please let us know more details so that we can help, thanks.

Hi I withdrew on 2nd April but up till now ,I have not seen any payment yet in my bank account

I ve withdrawn the money but hasn't entered my bank account

King Vist Posted at 4-6 02:25
Hi I withdrew on 2nd April but up till now ,I have not seen any payment yet in my bank account

Hello and thank you for reaching out. May I ask if you meant the DJI credits application? Where did you submit your request? Please include additional information so that we can assist you. Thank you.

Zainab Ahmed Posted at 4-6 08:45
I ve withdrawn the money but hasn't entered my bank account

Hi, Zainab. Sorry for any inconvenience. Are you referring to DJI credits application? Can you please tell us if you submitted a request? Please let us now about it for us to isolate the issue. We're here to help.

kabiru garba Posted at 4-3 20:35
I want withdrawn my money

I requested for withdrawal but its not working

Amos Nuhu Posted at 4-7 08:26
I requested for withdrawal but its not working

Hi there. Could you please confirm if you were referring to the DJI credits application? If yes, when and where did you submitted the request? Please let us know more about the details for us to assist. Thank you for your patience.

DJI Diana Posted at 4-7 10:25
Hi there. Could you please confirm if you were referring to the DJI credits application? If yes, when and where did you submitted the request? Please let us know more about the details for us to assist. Thank you for your patience.

Yes, i requested that on 2 april

Amos Nuhu Posted at 4-7 20:33
Yes, i requested that on 2 april

Hello. The minimum number of points required for redemption is 1800. The maximum redeemable amount is 5400 points per month. Redemption applications can be submitted at any time and will be checked on the first working day of each month. You can only submit one application per month.
You can check the points rules for more details.https://forum.dji.com/forum.php? ... 9%E9%87%8C%E5%93%88
In addition, we have not received your application