DJI Susan
Administrator
Online
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Hi there, may I know if the gimbal has been activated or the issue existed after a period of normal usage?
Please check the remaining battery and confirm it has been fully charged. Try to reconnect the battery grip and gimbal, check if the connectors are dusty, clean with a dry cotton pad.
If the issue persists, you may need to send the gimbal back. You may connect the reseller or our support via email at http://www.dji.com/support for assistance. |
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