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Smart Controller + Mini 2 = Unable to Takeoff: Code 30064 - SOLVED
939 14 2021-6-17
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mssmbrs97
Second Officer
Flight distance : 35797 ft
Italy
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Hi everyone, yesterday I updated the Smart Controller firmware to version 01.01.0058 and the Mini 2 to version 01.03.0000 with the Fly Safe Database 01.00.01.23.
After finishing all the various updates I connect the Smart Controller to the Mini 2 but the message "Unable to fly: Code 30064" appears.
I tried to refresh and downgrade the SC firmware with Dji Assistant 2 for Mavic but I always get the same error.
I state that I only tried it at home in a prohibited flight area due to proximity to the prison, but by connecting the Mini 2 to its remote control with Dji Fly 1.4.3 the message does not appear and take-off is allowed. Even if I connect the SC with the Mavic Air 2. How can I get around this problem? Thank you all.

2021-6-17
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djiuser_KXn368iMxEQI
Second Officer
Flight distance : 72927 ft
Italy
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Dopo tutti gli aggiornamenti andati a buon fine credo che tu debba far riconoscere il Mini2 dallo Smart Controller tramite la procedura "Unbind Device".
Anch'io non potevo decollare pur essendo in una zona libera da qualsiasi vincolo.
"Unable to take off" era la scritta rossa che compariva in alto a sinistra.
Credo che in pratica si debba svincolare il Mini2 dal "suo" radiocomando (io ho anche la DJI Care attiva) e dare il consenso a gestirlo con lo Smart Controller.
2021-6-17
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mssmbrs97
Second Officer
Flight distance : 35797 ft
Italy
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Grazie per la risposta, pensavo fosse legato al fly away e non avevo pensato a scollegare Air 2 e SC, adesso provo!
2021-6-17
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mssmbrs97
Second Officer
Flight distance : 35797 ft
Italy
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Fatto, adesso non mi dà più unable to take-off, grazie ancora.
2021-6-17
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Hi there. We're deeply sorry for the trouble. Can you please confirm if it does the same error even you connect your Smart Controller to both Mavic Mini 2 and Mavic Air 2? Also, can you please try to calibrate the IMU of your drone in the location wherein it has a strong GPS signal to see if there would be some changes, if you could provide us a video sample showing the issue that would greatly be appreciated for us to further isolate the issue? Please keep us posted. Thank you for your understanding and support!
2021-6-17
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mssmbrs97
Second Officer
Flight distance : 35797 ft
Italy
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Hi Paladin, I solved the problem thanks to djiuser_KXn368iMxEQI, I had not removed the connection between the SC and the Air2 for the Fly Away. Binding with the Mini 2 everything went well, now the unable to take-off message no longer appears. Thanks to you too for your help.
2021-6-17
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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mssmbrs97@gmai. Posted at 6-17 22:42
Hi Paladin, I solved the problem thanks to djiuser_KXn368iMxEQI, I had not removed the connection between the SC and the Air2 for the Fly Away. Binding with the Mini 2 everything went well, now the unable to take-off message no longer appears. Thanks to you too for your help.

You are most welcome and we're glad that you already manage to isolate the issue. Please don't hesitate to reach us if you have other inquiries or concerns. Thank you for your support!
2021-7-19
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djiuser_I3zQWj3E3kjP
lvl.1

Sweden
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hi guys I have this problem with mine DJI Mini 2
"Unable to fly: Code 30064" appears.

I never have that problem before, my drone never had any accident.

How can I solve it , as your description is not really clear to me

Please help
2021-7-31
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mssmbrs97
Second Officer
Flight distance : 35797 ft
Italy
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Hi, do you have a smart  controller and you use it with another drone?
You have to unbind the, for example,  Air2 and rebind the controller with the Mini2.
Try.
2021-7-31
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djiuser_I3zQWj3E3kjP
lvl.1

Sweden
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thanks for such a quick response

No I do not use a specific smart controller

I bought mine DJI Mini 2 with dedicated controller to it
2021-7-31
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mssmbrs97
Second Officer
Flight distance : 35797 ft
Italy
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Do you have the care refresh on it?
You have to approve the fly away window, i think.
2021-7-31
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djiuser_I3zQWj3E3kjP
lvl.1

Sweden
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Yes I do, however I bought it around this time last year and had no torubles till now, i have used it many times
2021-7-31
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mssmbrs97
Second Officer
Flight distance : 35797 ft
Italy
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You Made al the latest updates?
Try to refresh the firmware of the drone and the controller.
2021-7-31
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djiuser_I3zQWj3E3kjP
lvl.1

Sweden
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Yes I did, did not help
2021-8-1
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mssmbrs97
Second Officer
Flight distance : 35797 ft
Italy
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Try to delete the Dji Fly app from your phone and reinstall it.
2021-8-1
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