Hey evreryone,


I'm writting you there because I am in trouble with the repair support of DJI.

I have crashed my drone, I have send it to teh repair center, paid 100€, they change the power board and send my drone back.

After try to take off, they probleme is still there "error IMU and engine", I have contact the custumer service and send back a second time my drone. They send me "fixed" but once again it's the same problem "error IMU and engine" and he won't take off.

My question is what can I do ? I don't trust anymore the repair center, I'm not sure they are able to fixe their own drone and also they don't test it after a repar to see if he works ...

Thanks for your help,

I'm lost and disapointed


Best regards

Pierre

We are terribly sorry to know about this, Pierre. This is not the type of repair service we want you to have. We've forwarded this issue to the corresponding team to follow up. We will have someone contact you within the working days. Could you please also provide us some pictures to check the error message? We will see if we can provide you any suggestions. Again, we sincerely apologize for the inconvenience.