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Hi, I'm using GSPro, I made the payment to use the POI and KML/SHP File Import functions. When I open the app this message appears: Area Code is Unavailable. Make sure the app is registered (code:-12000). This message is also on the App Status tab. But I'm logged into the app with my DJI account. I would like to know why this message and what I need to do to stop it appearing again.

Hi there. Thank you for reaching out. Can you please try to uninstall and reinstall the app to see if the issue persists? You may refer to the link below for the download site of the said app. Thank you for your support!

https://www.dji.com/downloads/products/ground-station-pro

I followed what you recommended and now it's working perfectly.
Thank you so much

Gusson Posted at 6-22 12:48
I followed what you recommended and now it's working perfectly.
Thank you so much

Glad it worked! Please don't hesitate to reach us if you have other concerns. Thank you for your valued support!

DJI Paladin Posted at 2021-6-21 19:35
Hi there. Thank you for reaching out. Can you please try to uninstall and reinstall the app to see if the issue persists? You may refer to the link below for the download site of the said app. Thank you for your support!

https://www.dji.com/downloads/products/ground-station-pro

I have the same issue but I have a number of maps and materials already processed. If I delete the app will I loose this information.  
What does the message mean?
Thanks