DJI Stephen
DJI team
Offline
|
Hello there. I am sorry for the trouble this has caused and thank you for reaching out. Can you please try using a different mobile device to see if the issue persist? Upon checking the said mobile device ( Samsung A70 ) that your are trying to use on your DJI Mini 2 and with the DJI Fly application. I am sorry to say that the said mobile device is not recommended for the said drone and with the said application. DJI would suggest using a recommended mobile device for the DJI Mini 2 and with the DJI Fly application for compatibility and reliability purposes. There is a possibility that the Samsung A70 will be able to work on the DJI Mini 2 and with the DJI Fly application. But however, since it's not yet optimized with the said DJI drone and with the said DJI application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Fly application while using it on the DJI Mini 2. For reference I will post a link where in you can check the recommended mobile devices for the DJI Mini 2 ( https://www.dji.com/mini-2/downloads ). Thank you.
|
|