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Mavic 2 Pro pictures - Southern Maine
147 7 6-23 12:10
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MMARKOE
lvl.4
Flight distance : 2710 ft
United States
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Just returned from the Ogunquit Maine area. 1st time flying since pandemic began 1 year 4 months ago. Except for 2 of 3 batteries swollen and unusable,* flying skills were still sharp even flying out 1/4 mile over water with wind gusts to 18 MPH.  

* As to swollen batteries, I've read some have had success getting DJI to replace. Suggestions for best way to contact DJI?
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NubbleLighthouse1.JPG
NubbleLighthouse.JPG
6-23 12:10
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DJI Stephen
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Hello there MMARKOE. Good day and thank you for sharing these lovely aerial photos you have captured. You may contact our DJI support team at https://www.dji.com/support?site=brandsite&from=nav for us to be able to help you with regards to this matter. Have a safe and a happy flying always.
6-23 20:48
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DAFlys
Captain
Flight distance : 1346821 ft
United Kingdom
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Great Shots       
6-23 23:15
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Montfrooij
Captain
Flight distance : 2133671 ft
Netherlands
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Great shots
6-23 23:29
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Marty Markoe
Captain
Flight distance : 15135 ft
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United States
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DJI Stephen Posted at 6-23 20:48
Hello there MMARKOE. Good day and thank you for sharing these lovely aerial photos you have captured. You may contact our DJI support team at https://www.dji.com/support?site=brandsite&from=nav for us to be able to help you with regards to this matter. Have a safe and a happy flying always.

Thanks DJI Stephen for the link. Will contact.
6-24 04:24
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DJI Stephen
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Marty Markoe Posted at 6-24 04:24
Thanks DJI Stephen for the link. Will contact.

Hi there Marty Markoe. You are very much welcome and thank you for the reply. If you have any other concerns or any inquiries with DJI. Please feel free to post it here at DJI Forum. We are all here to help and assist you. Thank you.
6-24 22:08
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Marty Markoe
Captain
Flight distance : 15135 ft
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United States
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DJI Stephen Posted at 6-23 20:48
Hello there MMARKOE. Good day and thank you for sharing these lovely aerial photos you have captured. You may contact our DJI support team at https://www.dji.com/support?site=brandsite&from=nav for us to be able to help you with regards to this matter. Have a safe and a happy flying always.

DJI Stephen,
Filled out info in link with Mavic 2 serial number and attached 2 images showing swollen cracked batteries. DJI Lisa responded below. Please help me reach a person at DJI that can actually help? The images were attached to bottom of response from DJI Lisa.

It will be our pleasure to assist you in providing the solution.

Regarding your battery issue, kindly provide following information for checking first:
-- Proof of purchase:
-- Serial number of drone:
-- Shipping address:
-- Please record a video showing the damaged battery. The video should include the battery's serial number, and the battery’s swollen condition. Place the battery on a horizontal surface with the battery marker side facing downwards, and then press down on the four corners of the battery to see if it wobbles. If yes, then the battery is swollen. We need this video to confirm the next steps in regards to this case.
May i also know what cuase the crack of the batteries
BattSerialNos.jpg

Swollen/Cracked

Swollen/Cracked
6-25 03:23
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DowntownRDB
Captain
Flight distance : 525 ft
United States
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Magnificent shots Marty.    Best of luck getting the batteries replaced.  
6-25 05:58
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