I need to change my login email address but can not find any information on how to.

Hi there. Thank you for reaching out. Unfortunately, we don't have an option to change the email address on your DJI account. You may want to create a new account instead of changing it. Thank you for your continued support!

DJI Paladin Posted at 6-24 19:06
Hi there. Thank you for reaching out. Unfortunately, we don't have an option to change the email address on your DJI account. You may want to create a new account instead of changing it. Thank you for your continued support!

I  thought that, i wil restart my profile.

QuestB2 Posted at 6-25 02:29
I  thought that, i wil restart my profile.

Thank you for your understanding. Please don't hesitate to reach us if you have other inquiries or concerns. Thank you!

QuestB2 Posted at 6-25 02:29
I  thought that, i wil restart my profile.

It's ridiculous that you can't change your e-mail address.  Every one else in the World offers this option, but DJI! It's incredibly inconvenient to start a new account and have to re-link your devices. My Gmail account was compromised, and I can't simply just switch to iCloud without jumping through hoops!

Great products, but terrible service!

Vapor069 Posted at 6-30 08:29
It's ridiculous that you can't change your e-mail address.  Every one else in the World offers this option, but DJI! It's incredibly inconvenient to start a new account and have to re-link your devices. My Gmail account was compromised, and I can't simply just switch to iCloud without jumping through hoops!

Great products, but terrible service!

Thank you for your response and we're sorry for what happened on your Gmail account. We can only change username and Avatar on DJI Forum. No worries, I will forward this to our team for attention. Thank you for your valued support!

What a joke! as if we don't already have enough to do after some scumbag hacks our email address we then have to start a whole new DJI account and relink everything.

Tell us you are working on it at least !?!?

Nothing happen until today, concerning this ridiculous restriction.

I downloaded the app but cannot log in using my gmail account tried to reset password ..said it had sent an email on how to reset it still waiting for email. Have downloaded app and still wont let me connect

IT IS POSSIBLE TO CHANGE YOUR EMAIL!!

I've been looking for this for ages and only stumbled onto this today... I'm not sure even DJI people know about it.

Pass this on as I know so may people want to do this...

Read this thread and follow the link.. it does work...

https://forum.dji.com/thread-236149-1-1.html

The link you are referring to is still there but DJI doesn't send the email verification link so you can't continue changing the email address.
Maybe a temporary issue there.

I can see those comments are from 2021. You had 2 years to fix this issue but it seems you don't care. This means I have thrown away 600 USD on a Mini 2 SE combo for nothing... Shame on you, DJI

I understand your frustration with changing your email address on DJI. I've been facing a similar issue myself. It can be really frustrating when you can't find the information you need.

Thank for sharing.

Can you change the email adress of my account DJI fly Change to Alessandro.russo@iCloud.change  to
Alessandroo.russo@icloud.com

djiuser_3EaA1Kv7VtHw Posted at 8-31 09:24
Can you change the email adress of my account DJI fly Change to Alessandro.russo@iCloud.change  to
Alessandroo.russo@icloud.com

Hello there. Thank you for reaching out. You can use the following link to change your email address from your DJI account but just to give you a heads-up, you will not be able to log in to all DJI applications and websites (such as DJI Fly, DJI GO 4, DJI Pilot, DJI Mimo, and DJI Store) with the old email address after changing. https://account.dji.com/binding/email/modification?locale=en_US.
Have a great day ahead.

Comment rajouter mon drone acheté d'occasion le vendeur n'a pas retiré son enregistrement sur le compte DJI, l'adresse du vendeur y figure toujours

Abdelhamid Ghanoui Posted at 6-30 00:41
Comment rajouter mon drone acheté d'occasion le vendeur n'a pas retiré son enregistrement sur le compte DJI, l'adresse du vendeur y figure toujours

Hi there,
thank you for reaching out.

We regret to learn about the problem you've encountered. Could you please inform us about the location or store where you purchased this product?

① If you purchased the drone from the DJI official channel (such as the DJI Store/Service Center, Amazon LLC, Bestbuy LLC, or local dealer), you will need to offer the order number or case number and proof of purchase for further checking.

② If you purchased the drone through private transactions or a second-hand platform, you need to contact the seller and ask them to log in to the DJI Fly app and unbind the account. After the account has been successfully unbound, you can then log in using your own account. Therefore, please provide us with proof of purchase so we can verify the source.

③ If you borrowed the drone, please contact the owner and ask them to log in to the DJI Fly app and unbind the original account or have them provide you with the bound account for you to use.

Thank you for your understanding and support.

I emailed DJI and they responded within 2 hours with a link to change the wrong email. I tried for 6 hours doing EVERYTHING else. Customer support gave me the email. Easy fix

djiuser_YAKmfJ1ahu5y Posted at 8-16 17:15
I emailed DJI and they responded within 2 hours with a link to change the wrong email. I tried for 6 hours doing EVERYTHING else. Customer support gave me the email. Easy fix

Hi there,
thank you for reaching out.

We appreciate the update provided and are glad your issue has been resolved. Thank you for you valued support.

Should you have any other questions, kindly message us for assistance.