Hi All,

I just bought OM4 and finished setup successfully. I am trying to creating my first video with gimbal. what I observed is, when I start the video and moving the gimbal on one direction (let's say right) but mobile which is attached to the gimbal is still looking at the other direction (let's say left). Similarily the same problem exists with up and down directions as well.

Has anyone faced similar issue? or did I miss any setup? Based on your response, I will decide whether to keep it or return it?

Thanks,
Bala

Hi there. We're sorry for the trouble. Can you please send us a video sample showing the issue for better assistance? Also, may I please know what mobile device are you using? Please keep us posted. Thank you!