Green light keep blinking forever & not turning on
11652 16 2021-6-28
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Nadeshiko19
lvl.1

United States
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Hi I'm wondering if anyone can help me with my Osmo mini... I bought it in ending of 2019 and was using from time to time (not a heavy user) but when this pandemic hits I stopped using for about a year. Now I wanted to start using again and tried to charge it, but it keep showing green light keep blinking/flushing endlessly. I left it over night still the same next morning.
And it doesn't turn on.

I didn't know exact problem, but maybe (it wasn't in the users guide I think ) the battery needed to be charged more than I left when I stopped using?
I would like to know how my osmo can be fixed...

thank you.
2021-6-28
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DJI Stephen
DJI team
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Hello there Nadeshiko19. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please post a short sample video showing the said issue for us to be able to see and assist you further? Thank you.
2021-6-28
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Nadeshiko19
lvl.1

United States
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Hi this forum doesn’t support video.
The small light above the red recording button is where keep blinking when plugged to the charger like it. And it’s keep blinking for over 8 hours. And it doesn’t turn on.

(I just removed the iPhone connector when taking this but usually it’s there)
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5141E3A4-5421-46AA-8D3E-8256DE108FE2.jpeg
2021-6-29
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Curt1591
First Officer
Thailand
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Seems to be "charging" without the battery actually taking the charge. Unfortunately, there's a good chance the battery is gone.
Is the charger and/or the Pocket hot while plugged in?
2021-6-29
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ManongPedro
lvl.1

United States
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Hey Nade, I'm having the exact same problem with my DJI Osmo Pocket as well. I bought it a little before the Covid-19 pandemic and used it once and I haven't had the chance to use it since. Then I started charging for more than a few hours now and it hasn't been able to hold a charge or startup since then.\
I'll be following your thread in case someone has a solution or idea.
2021-7-24
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Curt1591
First Officer
Thailand
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ManongPedro Posted at 7-24 14:16
Hey Nade, I'm having the exact same problem with my DJI Osmo Pocket as well. I bought it a little before the Covid-19 pandemic and used it once and I haven't had the chance to use it since. Then I started charging for more than a few hours now and it hasn't been able to hold a charge or startup since then.\
I'll be following your thread in case someone has a solution or idea.

Is your charger rated at 2 or better? Many smartphone chargers aren't.

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2021-7-24
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ManongPedro
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United States
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Curt1591 Posted at 7-24 15:49
Is your charger rated at 2 or better? Many smartphone chargers aren't.

Hello Kurt,

Thanks for taking the time to reply to me, I was using a wall adapter rated at 5.0V/2.0A.
2021-7-24
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Curt1591
First Officer
Thailand
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Can your Pocket start with the charger plugged in?

If so, try a reset.
2021-7-24
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redwars
lvl.1

Argentina
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Hi, I have the same problem, I bought a new old stock equipment, date 2018, when I try to turn on, while it is chargin, the green light keep blinking and heated a little.

Any solution?
2022-7-1
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Nadeshiko19
lvl.1

United States
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redwars Posted at 7-1 12:54
Hi, I have the same problem, I bought a new old stock equipment, date 2018, when I try to turn on, while it is chargin, the green light keep blinking and heated a little.

Any solution?

You probably need to change the battery by sending it to their lab. (They will charge you) after while unused battery for an extended period of time dies especially if it didn’t have over 40% battery at the time it is used  last time. Which i feel should be mentioned more clearly.
2022-7-2
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fansc1628405
lvl.1

Australia
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I don’t understand why there are  not thousands of angry people wanting blood from DJI, they design the circuit to LOCK all their battery products once they go  beneath a certain voltage, or what they call deep hibernation, it’s totally unacceptable . My Osmo pocket did it , my brother‘s Osmo pocket did it... and all DJI drone batteries are designed to lock after a certain voltage...They say its  for safety, but let’s face it , its a very convenient reason to MAKE you  buy a new one. I have had experts tell me the highest  majority of ( ANY DJI batteries cells ) are still perfect even though they’ve been  below a certain voltage and  locked , and how convenient, once out of warranty you have to buy new battery or entire new device from them . I left my Sony and Olympus cameras battery go low over a year and they all charged up, Maybe not perfect and I understand about good battery management, but at least they weren’t forcefully locked  
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2023-8-3
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djiuser_ucAcP5jl06ae
lvl.1

United States
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Class action lawsuit
2023-9-3
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Micha Gracianna Devi
New

Netherlands
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Hi, i just bought an osmo pocket 3 and the baterry keeps flashing non stop. Is it broken?
2023-11-29
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djiuser_24gelSKUbSol
New

United States
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Hello all,

I just bought a DJI POCKET 2 . I was very excited as soon as I got it I tried to charged it for a couple of hours and not able to use it. It’s not turning on at all. As soon as I charge it the green light keeps blinking non stop. At this point I already try everything even pressing quickly the function botton and still no results. What should I Do? The DJI is brand new
1-23 11:32
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DJI Paladin
Administrator
Flight distance : 318 ft

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djiuser_24gelSKUbSol Posted at 1-23 11:32
Hello all,

I just bought a DJI POCKET 2 . I was very excited as soon as I got it I tried to charged it for a couple of hours and not able to use it. It’s not turning on at all. As soon as I charge it the green light keeps blinking non stop. At this point I already try everything even pressing quickly the function botton and still no results. What should I Do? The DJI is brand new

Hi there. We're deeply sorry for the trouble that this has caused. Kindly upload a short video showing the behavior of the unit via YouTube then send the url link here so we can check it further. We will surely provide you resolution after checking the video. We will wait for your response.
1-23 21:11
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djiuser_aVybEa0uMlFD
New

United States
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I also have an Osmo pocket, I bought it in 2019, used it once, now I want to use it, charging it and its giving me a blinking green light, its been charging for 24hrs.
3-12 10:19
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DJI Tony
Administrator

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djiuser_aVybEa0uMlFD Posted at 3-12 10:19
I also have an Osmo pocket, I bought it in 2019, used it once, now I want to use it, charging it and its giving me a blinking green light, its been charging for 24hrs.

Hello there. Thank you for reaching out. Will it be fine if you post a video showing the light indicators while trying to charge the device? Thank you very much.
3-13 01:24
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