hhitman
lvl.1
United Kingdom
Offline
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Hi,
This is ridiculous , fix this straight away so others won't have this issues.
Right, I've got DJI CARE, payed extra for this.
Well seems an issue occurred with my device, simply it won't turn on anymore.
I've been told to use UPS, went to a drop of point, scanned said it ain't working.
Got the UPS app, account etc., well I got this info from DJI for UPS
DJI Address: DJI EU Authorized Service Center
Daelderweg 21,6361 HK NUTH,The Netherlands
Guess what? There are a lot more details to be filled, why those aren't provided.
Now at next page ask for weight, no I don't have a scale for that!
Why I have to bother with all this, DJI should take care of this issues, give me a timeslot when you can pick up the item!!!
For extra paid service, I guess you hit your head on the wall when unfortunately your equipment lets you down.
DJI support, make things better
Case Number:CAS-6697581-H6K4C1
PS: I believe that UK is a big market of your products, how come there isn't a repair service here.
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