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DJI Assistant 2 says device Not supported
2300 3 2021-7-2
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airpix.fi/en
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Flight distance : 427346 ft
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Finland
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Tried to calibrate the Inspire 2 vision system but the DJI assistant 2 keeps telling me "device not supported".

Well I downloaded the software from Inspire 2 support pages and re-installed it twice. Also re-installed the horndis additional driver twice. Also using the DJI dedicated USB cable and the drone´s selector clip is on the computer position.

I run on macOS Mojave 10.14.6. Anyone else had this?

I guess this is the usual DJI does not keep applications up to date BS?



2021-7-2
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DJI Paladin
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Flight distance : 318 ft

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Hi there. We're sorry for the trouble. Can you please try to download the version that was indicated on the link below? If the issue persists, try to use a different computer for us to further isolate the issue. Please keep us posted. Thank you!

https://www.dji.com/downloads/softwares/assistant-dji-2
2021-7-2
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djiuser_3AanVD1O5o9Q
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Australia
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DJI Paladin Posted at 2021-7-2 20:19
Hi there. We're sorry for the trouble. Can you please try to download the version that was indicated on the link below? If the issue persists, try to use a different computer for us to further isolate the issue. Please keep us posted. Thank you!

https://www.dji.com/downloads/softwares/assistant-dji-2

I have the same issue. Different computer, exact same result. I have a MAVIC Air. Drone works fine with controller and phone. I can't get it to connect to the DJI assistant 2 on PC.
2-5 17:09
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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djiuser_3AanVD1O5o9Q Posted at 2-5 17:09
I have the same issue. Different computer, exact same result. I have a MAVIC Air. Drone works fine with controller and phone. I can't get it to connect to the DJI assistant 2 on PC.

Hello there. We're sorry for the trouble that this has caused. Can you please confirm what DJI Assistant 2 version are you using? In addition, could you please try to use a different communication cable to see if the issue persists? Please keep us posted.
2-7 05:08
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