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My mini 2 won’t go past 98ft or 30 m
4815 7 2021-7-5
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djiuser_HwrlJOL7f8F3
lvl.1
Flight distance : 320951 ft
Turkey
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My dji mini 2 won’t go past 98 ft or 30 m and 50 m in front of me what should I do it says something like check user name or real name I’m confused
2021-7-5
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DowntownRDB
Core User of DJI
Flight distance : ****
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United States
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Trying logging out of your DJI account on all devices.  Reboot mobile device being used to connect to RC and then log back in to DJI account.  Open DJI Fly App and see if that fixes the issue.  
2021-7-5
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djiuser_HwrlJOL7f8F3
lvl.1
Flight distance : 320951 ft
Turkey
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DowntownRDB Posted at 7-5 05:33
Trying logging out of your DJI account on all devices.  Reboot mobile device being used to connect to RC and then log back in to DJI account.  Open DJI Fly App and see if that fixes the issue.

Thanks man that works!
2021-7-5
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DJI Stephen
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Hello there. I am sorry for the trouble this has caused before and thank you for reaching out. It is great to know that after following the steps given by DowntownRDB on post #2 you were able to sort the issue out. Have a safe and a happy flying always.
2021-7-5
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DowntownRDB
Core User of DJI
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United States
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You're very welcome.    Time for you go go fly now and have some fun.  Be safe.
2021-7-6
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Djimaniac
lvl.4
Flight distance : 5821801 ft
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United States
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Also, if not enough sats, it wont go but 98ft.
2021-7-8
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Weynand Deysel
New
Flight distance : 185000 ft
Turkey
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Happened to me today. Log out and reboot didn't fix it. Turned out to be the VPN. Once I switched it off, I rebooted the ipad and all worked.
3-6 21:45
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DJI Natalia
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Weynand Deysel Posted at 3-6 21:45
Happened to me today. Log out and reboot didn't fix it. Turned out to be the VPN. Once I switched it off, I rebooted the ipad and all worked.

Thank you for sharing your feedback. We have noted it. Please keep us updated if the issue persists so that we can assist you further.
3-7 16:04
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