Problem with the axis lock of the Ronin SC.

Hello, I have a problem with the arm locking system of my Ronin SC, one of them is stuck in the unlock position, I can no longer lock one of the arms, do you have a solution?
Thank you

Hi there, sorry to read about the issue, may I know which axis got the issue, and could you please provide a video of the issue for further confirmation? I'll confirm the issue and provide you with the corresponding solution.

DJI Susan Posted at 7-5 23:15
Hi there, sorry to read about the issue, may I know which axis got the issue, and could you please provide a video of the issue for further confirmation? I'll confirm the issue and provide you with the corresponding solution.

I filmed the video myself It's the roll axis
https://drive.google.com/file/d/1D3b8-yDiNSWGDrUQ_GklbYXOzBhxHtik/view?usp=sharing
https://drive.google.com/file/d/1MGnXYPnVisIEfMXkdgDrN9FXovY3eQTk/view?usp=sharing

djiuser_iIylBeVlDakS Posted at 7-5 23:29
I filmed the video myself It's the roll axis
https://drive.google.com/file/d/1D3b8-yDiNSWGDrUQ_GklbYXOzBhxHtik/view?usp=sharing
https://drive.google.com/file/d/1MGnXYPnVisIEfMXkdgDrN9FXovY3eQTk/view?usp=sharing

Thank you for getting back. For the issue, please send the gimbal back for service.
Please fill out the online repair request on our official web and send it back. Here is the link: https://repair.dji.com/repair/index
We will do our best to help this out.