Bad pic quality
1308 7 2021-7-10
Uploading and Loding Picture ...(0/1)
o(^-^)o
Nonefots
lvl.1
United States
Offline

Why do all my photos look like they’re taken on a 1994 Polaroid?
I have my settings to shoot, RAW 4K photos
6BBF9B11-B370-4470-A860-5FEA7C44D107.jpeg
2021-7-10
Use props
DJI Susan
Administrator
Offline

Hi Nonefots, sorry to read about the issue. Would you mind uploading the original picture to Dropbox/Google Drive and provide the link to me for double confirmation? I saw white dots in picture above, for this issue, you may need to send the drone back for service https://repair.dji.com/repair/index.
2021-7-10
Use props
Nonefots
lvl.1
United States
Offline

DJI Susan Posted at 7-10 22:16
Hi Nonefots, sorry to read about the issue. Would you mind uploading the original picture to Dropbox/Google Drive and provide the link to me for double confirmation? I saw white dots in picture above, for this issue, you may need to send the drone back for service https://repair.dji.com/repair/index.

https://drive.google.com/file/d/1SdV4QRVxscJZOyiAQ3Xfo_CqNuf3EbEq
2021-7-11
Use props
DJI Susan
Administrator
Offline

Nonefots Posted at 7-11 12:15
https://drive.google.com/file/d/1SdV4QRVxscJZOyiAQ3Xfo_CqNuf3EbEq

I am sorry for the belated reply. The access of the video has been sent, please check and approve when you are at your convenience. Thank you.
2021-7-15
Use props
Johnny Omerta Prindesis
New

Australia
Offline

Faulty drone is my bet
2021-7-23
Use props
djiuser_rIFay1Tn1MK4
New
Flight distance : 113025 ft
United States
Offline

Does anyone have the issue of when taking pics while in the air, the picture takes a long time to save.  For example, if I wanted to snap a picture, then immediately after that i want to take another, I'm not able to because the first one takes sometimes up to 1 minute to save.  Is there a way to fix this?
2021-7-28
Use props
jmb63
Second Officer
Flight distance : 7009439 ft
  • >>>
United States
Offline

Yeah, that's the "cached/thumbnail" copy of the image. Either download the full resolution file using the app or retrieve from the sd card ( or from the drone's internal memory if you are not using an sd card in the drone)
2021-8-4
Use props
Nonefots
lvl.1
United States
Offline

jmb63 Posted at 8-4 13:37
Yeah, that's the "cached/thumbnail" copy of the image. Either download the full resolution file using the app or retrieve from the sd card ( or from the drone's internal memory if you are not using an sd card in the drone)

That’s what I figured thank you.
2021-8-4
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules