Please select Into the mobile phone version | Continue to access the computer ver.
Bad pic quality
812 7 7-10 17:18
Uploading and Loding Picture ...(0/1)
o(^-^)o
Nonefots
lvl.1
United States
Offline

Why do all my photos look like they’re taken on a 1994 Polaroid?
I have my settings to shoot, RAW 4K photos
6BBF9B11-B370-4470-A860-5FEA7C44D107.jpeg
7-10 17:18
Use props
DJI Susan
Administrator

Offline

Hi Nonefots, sorry to read about the issue. Would you mind uploading the original picture to Dropbox/Google Drive and provide the link to me for double confirmation? I saw white dots in picture above, for this issue, you may need to send the drone back for service https://repair.dji.com/repair/index.
7-10 22:16
Use props
Nonefots
lvl.1
United States
Offline

DJI Susan Posted at 7-10 22:16
Hi Nonefots, sorry to read about the issue. Would you mind uploading the original picture to Dropbox/Google Drive and provide the link to me for double confirmation? I saw white dots in picture above, for this issue, you may need to send the drone back for service https://repair.dji.com/repair/index.

https://drive.google.com/file/d/1SdV4QRVxscJZOyiAQ3Xfo_CqNuf3EbEq
7-11 12:15
Use props
DJI Susan
Administrator

Offline

Nonefots Posted at 7-11 12:15
https://drive.google.com/file/d/1SdV4QRVxscJZOyiAQ3Xfo_CqNuf3EbEq

I am sorry for the belated reply. The access of the video has been sent, please check and approve when you are at your convenience. Thank you.
7-15 03:40
Use props
Johnny Omerta Prindesis
lvl.1

Australia
Offline

Faulty drone is my bet
7-23 19:54
Use props
djiuser_rIFay1Tn1MK4
New
Flight distance : 113025 ft
United States
Offline

Does anyone have the issue of when taking pics while in the air, the picture takes a long time to save.  For example, if I wanted to snap a picture, then immediately after that i want to take another, I'm not able to because the first one takes sometimes up to 1 minute to save.  Is there a way to fix this?
7-28 17:28
Use props
jmb63
First Officer
Flight distance : 3535331 ft
  • >>>
United States
Offline

Yeah, that's the "cached/thumbnail" copy of the image. Either download the full resolution file using the app or retrieve from the sd card ( or from the drone's internal memory if you are not using an sd card in the drone)
8-4 13:37
Use props
Nonefots
lvl.1
United States
Offline

jmb63 Posted at 8-4 13:37
Yeah, that's the "cached/thumbnail" copy of the image. Either download the full resolution file using the app or retrieve from the sd card ( or from the drone's internal memory if you are not using an sd card in the drone)

That’s what I figured thank you.
8-4 14:12
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules