Anthai
lvl.1
Flight distance : 218038 ft
Singapore
Offline
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Hello,
This is extremely disappointing from DJI. I never expected this product. I have many of your products (OSMO, Osmo pocket etc - sure you can see in your DB), but this is the reason I'll probably never buy anything else from DJI.
I spend 600$ to buy Action 2 and is overheating and stops recording. Even in 1080p after 10 minutes is stopping.
I am trying to kindly request a refund from the supplier and they refuse. I am about to proceed to legal action if they keep not refunding it because honestly I feel cheated because you sold me a product with specific specs (4K/120fps) on which works sometimes for 3-4 minutes and then stops.
Here, kindly see, many others have the problem too:
https://www.youtube.com/watch?v=JEHyUnFLiNM
https://techcrunch.com/2021/10/27/djis-latest-gopro-competitor-is-a-stunner-but-cant-handle-the-heat/
Really, EXTREMELY disappointed and feeling - will state it again as I'm really sad from this money loss.
I bought it from Thailand, I sent email to the shop I purchased it hoping that they will refund it and to the Country Consumer Protection Board. If required, I will proceed to legal actions in order to get my money back.
I hope someone from DJI here can help.
Thank you |
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