No idea what the heck is wrong with DJI, but I've been trying every way possible, support cases, calling, Facebook, nothing seems to get through to them, or the support team can't do anything.

I have a pending referral credit of 100.72$ from a Phantom 3 Pro referral link sale.  My customer has had the quadcopter for 2 months, yet I haven't got the referral cash, still pending.

Anyone else have this issue?  Who in the hell do you contact at DJI?  I feel like I'm going crazy here.

Thanks.

Mackie

Good Luck with that.

Purchased with dji in April, have not seen, (nor expect to) purchase credit.

Figure - not worth my time. Will not give dji  ANYTHING more -

Let alone my time.  
So Sorry Charlie, you too got taken by false promises
                                                                 



                                                                                     the       BBB

Cheers

FlyGirl Posted at 2015-7-24 10:40
Good Luck with that.

Purchased with dji in April, have not seen, (nor expect to) purchase credit.

Email promoter@dji.com

They fixed it in 12 hours!!!! WOOT!

mackie1604 Posted at 2015-7-24 22:56
Email

They fixed it in 12 hours!!!! WOOT!

Nice -good for you !

Same problem here.



Have mailed the Europe support about it, and they said they have forwarded it to the "online sales department".
Only been five days since that response, though


And oddly enough, my order has not completed ...
(I received it 3 weeks ago)

aek Posted at 2015-7-25 04:48
Same problem here.

Hi, aek,May I know your order number? Actually, you can also contact onlinesales@dji.com for help about order status.

Hi, mackie1604, did you contact promoter@dji.com? Did they solve the problem for you?
Let me know your DJI account and your friend's order number. I will try to help.

DJI Store Posted at 2015-7-28 16:24
Hi, aek,May I know your order number? Actually, you can also contact  for help about order status.

Thanks, I mailed onlinesales@dji.com about it.

How do I send PMs in the forum?
I cant find anyway to PM users in the forum.

You need to create a friendship.
This is done by first Tapping on the members picture, then again from the second page.
You will see a small window +Add Friend
Now you will have PM ability,
Yes,  but there are different levels of forum membership, linked to how many posts or threads you have written in.
So I can't be sure of your level. Do you know yours? Or the other members too...

RedHotPoker

RedHotPoker Posted at 2015-7-29 05:17
You need to create a friendship.
This is done by first Tapping on the members picture, then again fr ...

Thanks, I did not know of that feature.