Hello,

I've been using the DI FPV drone for a few months now and yesterday I was about to use it as usual and when turning on the goggles nothing showed up in the left eye. The screen appears to be lit but maybe it's just light from the other one I don't know.

The headset seems to be restarting again and again. I once saw both eyes on but only for a brief second. I connected the goggles to the PC and updated the firmware just in case but it didn't change anything.

I found a topic from someone that had the same issue with a V1 back in 2018 and replied there too. Don't know if it is linked or not.

Thanks in advance for the help.

Hello there GregBlastFPV. I am sorry for the trouble this has caused and thank you for reaching out. Since this issue is happening on your DJI FPV Drone Goggles. It would be best to contact our DJI support team at https://www.dji.com/support for further assistance. We have a team that will do there best to check the said DJI drone and give out the best resolution for this issue. Again, I am sorry for this trouble and thank you.

DJI Stephen Posted at 7-18 19:20
Hello there GregBlastFPV. I am sorry for the trouble this has caused and thank you for reaching out. Since this issue is happening on your DJI FPV Drone Goggles. It would be best to contact our DJI support team at https://www.dji.com/support for further assistance. We have a team that will do there best to check the said DJI drone and give out the best resolution for this issue. Again, I am sorry for this trouble and thank you.

Ok thanks I'll ask there.

GregBlastFPV Posted at 7-19 10:42
Ok thanks I'll ask there.

Hi there GregBlastFPV. Thank you for the reply and you are very much welcome. If you have any other concerns or any inquiries with DJI. Please feel free to post it here at DJI Forum. we are all here to help and assist you.

I have the same problem, I can see the left screen on in my goggles but nothing appears on it, after a moment both screens turn off for a few seconds and turn on again, I have version 2 of the DJI goggles. Have you managed to solve this?

djiuser_ZzXajM3mfQJF Posted at 10-2 15:17
I have the same problem, I can see the left screen on in my goggles but nothing appears on it, after a moment both screens turn off for a few seconds and turn on again, I have version 2 of the DJI goggles. Have you managed to solve this?

Hi there, we are sorry to read about the issue you encountered. We recommend that you start a case through the link below and send it for diagnosis. http://www.dji.com/support

GregBlastFPV Posted at 2021-7-19 10:42
Ok thanks I'll ask there.

I have the same problem
How did you solve it  ?

djiuser_ZzXajM3mfQJF Posted at 2021-10-2 15:17
I have the same problem, I can see the left screen on in my goggles but nothing appears on it, after a moment both screens turn off for a few seconds and turn on again, I have version 2 of the DJI goggles. Have you managed to solve this?

I have the same problem
How did you solve it  at the End ?

djiuser_ZzXajM3mfQJF Posted at 2021-10-2 15:17
I have the same problem, I can see the left screen on in my goggles but nothing appears on it, after a moment both screens turn off for a few seconds and turn on again, I have version 2 of the DJI goggles. Have you managed to solve this?

I have the same problem
How did you solve it  at the End ?

djiuser_IxIVOmxKM86u Posted at 6-26 15:01
I have the same problem
How did you solve it  at the End ?

Hello, there. Sorry for your inconvenience. May we double confirm that your DJI FPV Goggles V2 only have half sight?

DJI Wanda Posted at 6-26 23:00
Hello, there. Sorry for your inconvenience. May we double confirm that your DJI FPV Goggles V2 only have half sight?

Yes lef eye not working On the googlea v2

And the system shut down time to time

djiuser_IxIVOmxKM86u Posted at 6-27 13:10
Yes lef eye not working On the googlea v2

And the system shut down time to time

Thanks for the information. In this case, you may need to start a repair case through the link below and send it back for further diagnosis and repair. http://www.dji.com/support

I have just got the new avata with goggles 2 and the left screen not working out of the box.  Other than sending back anything I can do?

djiuser_MaYwHGraGs6F Posted at 10-3 12:53
I have just got the new avata with goggles 2 and the left screen not working out of the box.  Other than sending back anything I can do?

Hi there, we are sorry to read about the issue. Could you please tell us the details of the issue for the left screen? We will try to help.

The left eye of the goggles is not working at all.   It is completely blank and does not come on like the rights side when I turn it on.

DJI Susan Posted at 10-4 03:53
Hi there, we are sorry to read about the issue. Could you please tell us the details of the issue for the left screen? We will try to help.

I am trying to solved with customer serive support but is very difficult to do.

djiuser_MaYwHGraGs6F Posted at 10-4 06:32
I am trying to solved with customer serive support but is very difficult to do.

Hello, there. Sorry for your inconvenience. For your issue, we recommend you send it back for further diagnosis. This is also the advice from our engineers. May we know what difficulties you encountered?

Finally got my lable this morning.  Thanks for sorting

DaveP1234 Posted at 10-7 03:29
Finally got my lable this morning.  Thanks for sorting

Please let us know if you have any questions later.

Hi DJI Specialist,

I’ve been facing the same issue for my left view goggles. I’ve seen numerous post about this issue and would like to know what’s the best solution for this? Thank you in advance

fansad48cca2 Posted at 1-23 05:24
Hi DJI Specialist,

I’ve been facing the same issue for my left view goggles. I’ve seen numerous post about this issue and would like to know what’s the best solution for this? Thank you in advance

Hello, there. Sorry for the inconvenience. May we know if the left Goggles can not see any thing and stay black or can not see the image transmission?

I have the exact same issue left eye is completely black. I did reset and try to get some help from specialist but didn’t get any answer yet

djiuser_HKMITgpIvIh2 Posted at 2-19 06:41
I have the exact same issue left eye is completely black. I did reset and try to get some help from specialist but didn’t get any answer yet

Hi there, we are sorry to know about this issue. May I ask if the left eye shows completely black or if there is a menu but no image transmission? If it's the former, you may need to send it back for further diagnosis. http://www.dji.com/support

Hello i have the exact same problem with the dji goggles Integra. Just used for like 30 min and them the problem start to show up. what you guys did at the end.