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Mavic Air 2 Choppy Playback when played from PC
3341 7 7-18 10:27
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AltamiraDan
lvl.1
Ireland
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Hi guys... wonder can anyone help me... I upgraded to a Mavic Air 2 last year from a Mavic Air and only got to use it recently for a client.. The problem I'm having is when I save to PC using USB from the drone the playback is very choppy and always in the same place it plays fine from the Mavic through the tablet attached to the controller but when loaded onto the PC it falls apart

My PC Spec
Ryzen X5600
RX6800xt
32GB 3600 Ram
SSD M.2 NVME





7-18 10:27
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please confirm if you did install an SD card on your drone? Can you please double-check the file on the SD card if it does the same issue? Also, kindly please upload the said video in Google Drive and send the link here for us to check it on our end. Please keep us posted. Thank you!
7-18 20:45
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DAFlys
Captain
Flight distance : 1287726 ft
United Kingdom
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Are you filming in H265?   Most computers cant play back H265 without stuttering. If your  filming in 4k 30fps or higher then you probably are.
7-18 23:43
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AltamiraDan
lvl.1
Ireland
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DJI Paladin Posted at 7-18 20:45
Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please confirm if you did install an SD card on your drone? Can you please double-check the file on the SD card if it does the same issue? Also, kindly please upload the said video in Google Drive and send the link here for us to check it on our end. Please keep us posted. Thank you!

Hi I was recording to an SD card


https://drive.google.com/drive/folders/1MR93za9elKqYNH-1eGx8gkafdMfktKzB?usp=sharing


7-19 02:31
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AltamiraDan
lvl.1
Ireland
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DAFlys Posted at 7-18 23:43
Are you filming in H265?   Most computers cant play back H265 without stuttering. If your  filming in 4k 30fps or higher then you probably are.

Hi, No it was H264  @4k 24fps
7-19 02:34
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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AltamiraDan Posted at 7-19 02:31
Hi I was recording to an SD card

Thank you for your response. May I know what specific SD card are you using? Can you please try to back up all the files on your SD card and fully reformat the said SD card and have a test flight to check if the issue persists? Please keep us posted. Thank you!
7-19 20:13
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AltamiraDan
lvl.1
Ireland
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Hi Guys, I got it sorted thanks... It turned out the SD Card got corrupted somehow... I went out and shot it again with another card and all is OK ... Thanks for your help
7-21 02:17
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Tobias10
lvl.2

Vietnam
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Hi guys... wonder can anyone help me... I upgraded to a Mavic Air 2 last year from a Mavic Air and only got to use it recently for a client.
https://www.couponupto.com/coupons/monster-pub
yesterday 17:33
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