mavic air 2 i can’t recenter my gimbal

gimbal is tilted, did the upgrades and tried to recenter it. Its hasn’t moved back to its original place, it hasn’t sustained any damage or bump.

Hello there. I am sorry to read and to know what happened to your DJI Mavic Air 2. Since this unfortunate issue is happening on the said DJI drone. I would recommend for you to contact our DJI Support Team at https://www.dji.com/support?site=brandsite&from=nav for further assistance. We have a team that will do there best to help you and give out the best resolution for the said issue. Again, I am sorry for the trouble and thank you.

DJI Stephen Posted at 7-19 17:58
Hello there. I am sorry to read and to know what happened to your DJI Mavic Air 2. Since this unfortunate issue is happening on the said DJI drone. I would recommend for you to contact our DJI Support Team at https://www.dji.com/support?site=brandsite&from=nav for further assistance. We have a team that will do there best to help you and give out the best resolution for the said issue. Again, I am sorry for the trouble and thank you.

i haven’t received help from technical support. i called the phone number and it’s always busy please help