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DJI FLY 1.4.8 A LOTS OF CRASHES
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5075 83 7-24 15:36
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Skylee
lvl.2
Flight distance : 51877 ft
United States
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I flew my mini 2 this afternoon and the first problem was trying to use the quick shots ( the app was'nt shown the whole menus). The second was i lost all the response of the buttons in the app. Third the drone wasn't return to the home point and i had to landed manually because of the low battery (thanks god i wasn't far) by the way the radar wasn't working poperly neither because as I said the whole interface was frozzen.
I use a Samsung galaxy S10.

Can somebody tell me where i can find the Dji fly 1.4.4. I've read it is the most stable until now.
Thanks in advance
7-24 15:36
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djiuser_nO2RdSW5BSUg
Second Officer
Flight distance : 11943655 ft
Poland
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With a little will and effort, you'll find the link on this forum. This is a common topic and an even more common problem.
7-24 21:14
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi Skylee, we are sorry for any inconvenience caused. We will forward this issue to the corresponding team to check. Could you please follow the steps below to export the file for our further analysis?
1. Connect the Android device to a computer. Tap 'Transfer files' in the 'USB connection mode' that appeared on the mobile phone.
2. Click the mobile phone icon in 'My Computer' and go to internal storage.
3. Find the logs file via path \DJI\dji.go.v5\LOG.
4. Copy and paste the entire 'LOG' file folder to the local drive and add the file folder to the compressed folder. Then send the file to us through the Google Drive download link.
7-25 02:36
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UKMoose
First Officer
Flight distance : 2472274 ft
United Kingdom
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https://www.apkmirror.com/apk/dj ... droid-apk-download/
7-25 03:55
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Skylee
lvl.2
Flight distance : 51877 ft
United States
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UKMoose Posted at 7-25 03:55
https://www.apkmirror.com/apk/dji-technology-co-ltd/dji-fly/dji-fly-1-4-4-release/dji-fly-1-4-4-android-apk-download/

This link correspond to DJI GO not DJI FLY.
Thank you anyways
7-25 07:54
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MySky
First Officer
Flight distance : 155279 ft
Germany
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Skylee Posted at 7-25 07:54
This link correspond to DJI GO not DJI FLY.
Thank you anyways

At APK Mirror they are named GO, but it is the Fly Version.
I was also confused the first time.
7-25 08:02
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Skylee
lvl.2
Flight distance : 51877 ft
United States
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MySky Posted at 7-25 08:02
At APK Mirror they are named GO, but it is the Fly Version.
I was also confused the first time.

Thank you I have downloaded it but it gave me a error when I tried to install it. i'm going to unistall the actual version and then make a fresh Installation.
7-25 08:06
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Skylee
lvl.2
Flight distance : 51877 ft
United States
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Skylee Posted at 7-25 08:06
Thank you I have downloaded it but it gave me a error when I tried to install it. i'm going to unistall the actual version and then make a fresh Installation.

It was installed successfully.. I going to fly and see how it works
7-25 08:28
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MBSL500
lvl.4
United States
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DJI Mindy Posted at 7-25 02:36
Hi Skylee, we are sorry for any inconvenience caused. We will forward this issue to the corresponding team to check. Could you please follow the steps below to export the file for our further analysis?
1. Connect the Android device to a computer. Tap 'Transfer files' in the 'USB connection mode' that appeared on the mobile phone.
2. Click the mobile phone icon in 'My Computer' and go to internal storage.

The "we are sorry for your inconvenience" patronizing by customer service is ridiculous.
A closed check-out isle at Walmart is an "inconvenience".
A $400 + dollar drone falling out of the sky is a costly and needless expense.
Stop the game playing. Your customers are NOT stupid.
Stop requiring that they jump through all these unnecessary hoops every time one of your drones falls out of the sky and they ask for help.
ADMIT that there is a problem and FIX IT!

Unbelievable........

7-25 08:58
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UKMoose
First Officer
Flight distance : 2472274 ft
United Kingdom
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Skylee Posted at 7-25 07:54
This link correspond to DJI GO not DJI FLY.
Thank you anyways

Just checked the link, definitely dji fly 1.4.4 apk
7-25 09:59
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hunterws
Second Officer
Flight distance : 378278 ft
United States
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You'd think they'd have this under control since they were put on notice years ago.
https://bit.ly/3i2jRha  
7-25 11:52
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fansa9a8f3e1
lvl.3
Flight distance : 15614 ft
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United Kingdom
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Its pretty appalling. They could at least push an update to a previous stable version knowing well there are major issues with this update.   
7-25 13:04
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Bashy
Captain
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United Kingdom
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MBSL500 Posted at 7-25 08:58
The "we are sorry for your inconvenience" patronizing by customer service is ridiculous.
A closed check-out isle at Walmart is an "inconvenience".
A $400 + dollar drone falling out of the sky is a costly and needless expense.

Jump to conclusions much?
7-25 18:58
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GaryDoug
Captain
Flight distance : 1116391 ft
United States
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Just to be clear, the DJI Fly app is also technically called the "DJI Go5 app"
7-25 19:01
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Bashy
Captain
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hunterws Posted at 7-25 11:52
You'd think they'd have this under control since they were put on notice years ago.
https://bit.ly/3i2jRha

You're referring to that drone that was 6 months out of warranty?
What was the outcome of that, last I read DJI had filed a motion to dismiss it, I cannot find any more on the matter
7-25 19:27
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storm143
lvl.1
Flight distance : 3143064 ft
Canada
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I know the DJI forum customer support are just trying to help, but as a software developer, the fact that the DJI Fly App (which currently flies DJIs top selling drones right now) is so unstable and buggy and isn't even on the Google Play Store for unknown reasons is such a huge red flag for the product. Also that there is no proper testing, and some really nasty bugs make it into a production release of these apps. It's just bad software development and something needs to be done.

I had the same experience as the original poster, samsung galaxy s10, fly version 1.4.8, nearly crashed the drone too during landing as the app froze up completely.

Downgrading the apk to version 1.4.4 fixed it for me. But not all users can/know how to do the same, and many are probably not even flying due to the app being unusable.

DJI needs to do better.
7-25 21:21
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DJI Mindy
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MBSL500 Posted at 7-25 08:58
The "we are sorry for your inconvenience" patronizing by customer service is ridiculous.
A closed check-out isle at Walmart is an "inconvenience".
A $400 + dollar drone falling out of the sky is a costly and needless expense.

We've forwarded this issue to the corresponding team and they are working on it. In order to solve this issue as soon as possible, we ask for the needed information above for analysis. Hope you can understand.
7-26 00:05
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UKMoose
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just for the record I'm still flying my Mavic Pro (original) on dji go 4 Android V 4.3.25 because I have never had a problem,  when the latest is Android V 4.3.42, why change if everything works as it should, unless there is some super update you can't live without.
7-26 01:40
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hunterws
Second Officer
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United States
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Bashy Posted at 7-25 19:27
You're referring to that drone that was 6 months out of warranty?
What was the outcome of that, last I read DJI had filed a motion to dismiss it, I cannot find any more on the matter

...just an example.  Be patient.  
7-26 04:41
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hunterws
Second Officer
Flight distance : 378278 ft
United States
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DJI Mindy Posted at 7-26 00:05
We've forwarded this issue to the corresponding team and they are working on it. In order to solve this issue as soon as possible, we ask for the needed information above for analysis. Hope you can understand.

So, they patronize some more, unreal.
7-26 04:43
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MBSL500
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DJI Mindy Posted at 7-26 00:05
We've forwarded this issue to the corresponding team and they are working on it. In order to solve this issue as soon as possible, we ask for the needed information above for analysis. Hope you can understand.

Have you considered pulling down the current firmware version from the DJI website and replacing it with a prior version that doesn't need "solving"?
That would probably be a good idea...don't you think?.
If not maybe include a statement on the DJI download page that reads:  "Caution: Installing this version might cause your drone to crash".

7-26 07:11
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DJI Mindy
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MBSL500 Posted at 7-26 07:11
Have you considered pulling down the current firmware version from the DJI website and replacing it with a prior version that doesn't need "solving"?
That would probably be a good idea...don't you think?.
If not maybe include a statement on the DJI download page that reads:  "Caution: Installing this version might cause your drone to crash".
We sincerely apologize again for the inconvenience caused. We understand how you feel frustrated, which is not what we want you to have. We will work hard to improve our products and service in the further. We will also forward your opinion to the corresponding team.
7-28 01:36
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JCDM
lvl.3
Flight distance : 24364 ft
Bolivia
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If you go back to 1.4.4 or 1.4.2 dont update the battery firmware.. it will install the lastest 1.4.8

7-28 07:37
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Skylee
lvl.2
Flight distance : 51877 ft
United States
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JCDM Posted at 7-28 07:37
If you go back to 1.4.4 or 1.4.2 dont update the battery firmware.. it will install the lastest 1.4.8

Interesting.... I had already installed the version 1.4.4 but I haven't flown it yet.
I remember that I installed the firmwares to the batteries when the 1.4.8 was installed, so basically it should not ask me again to install it again.
But my question now is: Will the batteries, with the firmware updated, enter in some kind of confict with the Old 1.4.4 version?
Thanks in advance
7-28 08:02
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JCDM
lvl.3
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Skylee Posted at 7-28 08:02
Interesting.... I had already installed the version 1.4.4 but I haven't flown it yet.
I remember that I installed the firmwares to the batteries when the 1.4.8 was installed, so basically it should not ask me again to install it again.
But my question now is: Will the batteries, with the firmware updated, enter in some kind of confict with the Old 1.4.4 version?

Both firmwares must be the same
7-28 09:31
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ManiekWwa
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Flight distance : 280026 ft
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JCDM Posted at 7-28 09:31
Both firmwares must be the same

I don't think so.
Drone firmware, RC firmware, battery firmware and DJI Fly app version are rather separate things.
Not every DJI Fly app update causes update of rest equipments firmware.
7-28 23:01
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JCDM
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ManiekWwa Posted at 7-28 23:01
I don't think so.
Drone firmware, RC firmware, battery firmware and DJI Fly app version are rather separate things.
Not every DJI Fly app update causes update of rest equipments firmware.

Sorry I expressed myself badly. What I meant is that firmware 1.4.8 has its own compatible battery firmware. That's why updating the battery firmware also updates to version 1.4.8
7-29 05:12
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djiuser_nO2RdSW5BSUg
Second Officer
Flight distance : 11943655 ft
Poland
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This is how false information is spread.
7-29 05:18
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fansc77a87eb
lvl.1
Flight distance : 88888 ft
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Yesterday as I started my Mini 2 and started to climb, the altitude showed that I was descending! I was in an area with a altitude limit of 150 feet. I wondered if the decreasing number indicated how many feet I was away from reaching the limit or if this was just some bug in the app. Have any of you heard of this? I've never seen it happen before.
7-30 06:42
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K-Castello
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Flight distance : 2360932 ft
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1.4.8 for a while and no problems encountered... On Iphone 11 and samsung S6 lite tablet. With a Mavic Air 2.
8-1 02:54
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hunterws
Second Officer
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United States
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K-Castello Posted at 8-1 02:54
1.4.8 for a while and no problems encountered... On Iphone 11 and samsung S6 lite tablet. With a Mavic Air 2.

I refuse to buy an iphone to solve drone issues.

Most problems are Android related.  Apple users can choose to not charge their phone, why not android.  Why should there be such a distinctsion when, most apps run on any phone, as the developers have spent time making sure it works on all platforms.  I know, processor speed, etc etc, ha, ha.  That's an excuse, as the app used to run fine, and could again.  My mini2 is going up for sale, I can do bigger things with that money at this point, tired of it collecting dust.

8-2 11:20
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K-Castello
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Belgium
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hunterws Posted at 8-2 11:20
I refuse to buy an iphone to solve drone issues.
(the problems are for android users and seems intentional)

although i also use a samsung s6 lite, and it also does not provide any problems is also android 11
8-3 08:10
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hunterws
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K-Castello Posted at 8-3 08:10
although i also use a samsung s6 lite, and it also does not provide any problems is also android 11

Great, glad it's  worked so far for you.  I have lost all confidence in them as an android user.
8-4 08:15
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djiuser_PQMFRnxEAS6o
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Flying min 2 with Samsung S10 what is the best resolution for the crashing and black screen getting silly
8-4 09:07
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rEaX
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Flight distance : 185210 ft
Sweden
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1.4.8 crashes a lot. I won't go back to 1.4.4 because it won't let me record in 4k. Using Galaxy S21 Ultra.
8-5 12:53
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djiuser_SV6mClXAIjNg
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8-9 01:49
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StockTrader
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DJI Mindy Posted at 7-25 02:36
Hi Skylee, we are sorry for any inconvenience caused. We will forward this issue to the corresponding team to check. Could you please follow the steps below to export the file for our further analysis?
1. Connect the Android device to a computer. Tap 'Transfer files' in the 'USB connection mode' that appeared on the mobile phone.
2. Click the mobile phone icon in 'My Computer' and go to internal storage.

Hello,

the same happened to me today mostly on every flight I did.
In one instance the video feed was still working fine but all the app commands were blocked.
The only solution was to close the app and reopen it. It is a bit annoying and even dangerous in some regards. I send my log in private through google drive.
My phone is a Samsung S20 ultra.

Kind regards,
Marco - StockTrader
8-10 13:12
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hunterws
Second Officer
Flight distance : 378278 ft
United States
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There is no team, there are no engineers, all they do is kick the can down the road.
If you are having issues, your phone is not compatible more than likely, even though an identical phone by specs will run it.
I guess we're suppose to switch to apple to fly our toy.  HA
8-10 13:48
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Frank Alonso
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United States
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storm143 Posted at 7-25 21:21
I know the DJI forum customer support are just trying to help, but as a software developer, the fact that the DJI Fly App (which currently flies DJIs top selling drones right now) is so unstable and buggy and isn't even on the Google Play Store for unknown reasons is such a huge red flag for the product. Also that there is no proper testing, and some really nasty bugs make it into a production release of these apps. It's just bad software development and something needs to be done.

I had the same experience as the original poster, samsung galaxy s10, fly version 1.4.8, nearly crashed the drone too during landing as the app froze up completely.

Huh - I have yet to have any major issue with the app.  As a developer myself I can only imaging the headache of supporting the app on a myriad of crappy smartphones crammed with bloatware.
8-10 14:15
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videoeditman
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We are trying to get everyone that's had problems to take this survey.
App , Controller, & Device type
8-13 16:01
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