Battery problem
592 6 2021-7-26
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JasonKP
lvl.2
United States
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So I was charging my DJI Mavic 2 Pro battery
Some weird light blinking happened.
I put the battery into the charger, and it charged like normal for about 20 seconds. Then, the battery just completely stops charging. The battery light is on, but the light doesn't "move".When I plug the battery into the drone, the drone turns on but it's alternating red-yellow-green. (this usual happens when I turn on the drone, but it blinks for a very long time and doesn't stop). It also doesn't connect to the controller  
Anyone know the solution?


2021-7-26
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JasonKP
lvl.2
United States
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Note: the battery, when inserted on the drone, cannot turn off
2021-7-26
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DJI Stephen
DJI team
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Hello there JasonKP. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please post a short sample video showing the said issue for us to be able to assist you further? Thank you.
2021-7-26
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JasonKP
lvl.2
United States
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Here you go:
https://www.youtube.com/watch?v=d3wIlpIkV_M
2021-7-27
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kyalami
Second Officer
Flight distance : 44914321 ft
Sweden
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JasonKP Posted at 7-27 05:17
Here you go:
https://www.youtube.com/watch?v=d3wIlpIkV_M

This is very strange, as there is no information about this behaviour in the manual. I would also like to know what the problem is and I am sure other would like to know this as well. Look forward to hear from DJI.
2021-7-27
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RK7dronzy
Second Officer
Flight distance : 2278898 ft
United Kingdom
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the red yellow green blinking is the aircraft starting up and doing a self diagnostic according to the manual on page 14.
2021-7-27
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kyalami
Second Officer
Flight distance : 44914321 ft
Sweden
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RK7dronzy Posted at 7-27 09:57
the red yellow green blinking is the aircraft starting up and doing a self diagnostic according to the manual on page 14.

Sorry, I should have mentioned that it was the steady battery light that I referred to, not the drone. As steady 2 battery light can actually show when the battery has a particular charge. Can not remember now when it is showing this and what the voltage is, but I have seen this when I come back from a flight due to high batt temp and stopped early.
2021-7-28
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