neil.gonzalez
lvl.1
Flight distance : 260466 ft
Portugal
Offline
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Hi all!
I've enjoyed my Mavic 2 Pro since it was released, however, with my old Honor 8 phone, it was soon discovered to not be supported (with no intention from DJI to make it work), leaving me to use my 2014 (Samsung S5) for the past few years. Unfortunately, the Samsung which has a display so dim that it made the filming/photography with this drone fairly unusable in daylight.
In July 2021, I upgraded my phone to a Sony Xperia 10iii and while I set it up at home the app functioned perfectly straight away with lots of promise, a bigger and brighter display, and a more snappy response owed to a newer piece of hardware, in fact, I believe there were features missing which I never saw in the Samsung.
However, in the field, this morning (pre-dawn), after a hike up into the forest. I set up the drone and tried re-opening the Go 4 app, I found that the app opened, and soon closed. I reopened the app to find it to behave the same. I restarted the phone... I restarted the drone. The behaviour remained the same. I'm frankly annoyed.
However, much like with my Honor phone, I'm not surprised, I had the same experience in Iceland, the Mavic 2 Pro (in January 2019) where it was unable to be used, and no explanation why. Today much like before, my experience with this App is the same and fundamentally flawed. There is no diagnostic error, no warning of incompatibility of issue, in short, there is no report of why the software crashed for me to understand why this happened.
My question: Is there a way to run the app in verbose mode to understand if there is a permission error, hardware error/incompatibility or if it's just bad coding from DJI?
I'm frankly thinking about selling my DJI after this experience, I'm livid.
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