Hi,


I can't install version 1.4.4. when I change the battery it goes back to version 1.4.8. What am I doing wrong?

When you change the battery in the drone the app goes back to the previous version?

DJIAndrei Posted at 7-30 11:07
When you change the battery in the drone the app goes back to the previous version?

When I change the battery installs 1.4.8. Popup message something like "initiating resources" and then when i look the versión a 1.4.8 is installed

Hi, what phone do you have?

Huawei p20 pro

JCDM Posted at 7-30 12:50
Huawei p20 pro

Ok first of all have you had the battery updates?

Ph3onix Posted at 7-30 12:51
Ok first of all have you had the battery updates?

Yes, was updated

JCDM Posted at 7-30 13:08
Yes, was updated

OK you have to completely uninstall dji fly

1 / before deleting dji fly you must clear the cache and delete the data then you can uninstall dji fly

2 / With your file explorer you on the main storage of your smartphone and you delete all the DJI folder.

3 / You can install DJI FLY 1.4.4 no more problem with version 1.4.8

Ok thank you very much.

You're welcome

Hi there. We're glad that you already manage to isolate the issue with the help of our fellow DJI Pilot here Ph3onix. Please don't hesitate to reach us if you have other inquiries or concerns. Thank you for your continued support!

DJI Paladin Posted at 7-30 20:08
Hi there. We're glad that you already manage to isolate the issue with the help of our fellow DJI Pilot here Ph3onix. Please don't hesitate to reach us if you have other inquiries or concerns. Thank you for your continued support!

Well, after doing everything Ph3onix said it didn't work. After connecting the controller again the pop-up window "initiating resources" appeared and was updated back to version 1.4.8

JCDM Posted at 7-30 20:13
Well, after doing everything Ph3onix said it didn't work. After connecting the controller again the pop-up window "initiating resources" appeared and was updated back to version 1.4.8

Hi, do you think to disable auto update in the settings of DJI Fly?

I have just redone the whole procedure on my tablet and on my smartphone (Asus ZenPad 3S 10 and Xiaomi redmi note 8t) on one I did not delete the DJI folder and on the other yes.
On the device or the DJI folder and still present I went back to DJI FLY 1.4.8
The other or the DJI folder has been deleted remains in 1.4.4
So you have to delete the DJI folder on the device's storage, after clearing the cache, delete the data and uninstall the app.

Ph3onix Posted at 7-30 22:40
I have just redone the whole procedure on my tablet and on my smartphone (Asus ZenPad 3S 10 and Xiaomi redmi note 8t) on one I did not delete the DJI folder and on the other yes.
On the device or the DJI folder and still present I went back to DJI FLY 1.4.8
The other or the DJI folder has been deleted remains in 1.4.4

I have deleted the entire DJI folder even delete it from the deleted files folder. When I run the application everything goes well, activate the account,  update the safe flight, uncheck the automatic update. Then I exit the program, run again and turn on the mini that is where the program exits and when I run it again is when it is updated to the 1.4.8

I did another test, when I turn off the mini and change the batteries version 1.4.4 is maintained (3 batteries) . When I turn off the control and reconnect is when it is upgraded to version 1.4.8

JCDM Posted at 7-31 09:45
I did another test, when I turn off the mini and change the batteries version 1.4.4 is maintained (3 batteries) . When I turn off the control and reconnect is when it is upgraded to version 1.4.8

If you disable the auto update in the settings of DJI Fly. it should not be able to update again.

kyalami Posted at 7-31 10:27
If you disable the auto update in the settings of DJI Fly. it should not be able to update again.

its disabled

JCDM Posted at 7-31 10:52
its disabled

Sorry, then I do not understand why it still is upgrading to 1.4.8. Hope someone else can assist you with this.

Connecting the control is when it is upgraded to the 1.4.8

It's strange, I wonder if this does not come from the settings of your smartphone (Huawei have a different operation on some app)
Can you do the test with another device to see if it's a problem with the smartphone or the drone?

Sorry, right now I don't have another smartphone... is possible reset the controller firmware?

JCDM Posted at 7-31 11:32
Sorry, right now I don't have another smartphone... is possible reset the controller firmware?

so we have to hope that DJI will quickly release an update of this trash can from 1.4.8

I just got back, flew until I almost exhausted the 3 batteries with 1.4.8, thank God no problems, all ok. Thank you all for your help

great for you that you had no problem