Chris9393
lvl.1
Flight distance : 276457 ft
United Kingdom
Offline
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DJI Paladin Posted at 7-31 02:16
Hi there. We're sorry for the trouble. Can you please confirm what mobile device are you using to run the DJI Fly application? Also, can you please take a screenshot of the error message that you are referring to for better assistance? Please keep us posted. Thank you!
Hi, I am using running the DJI Fly App on my Samsung Galaxy S9 Plus. I do not have screenshot of the error yet but as soon as I get it again I will post it here.
I have done factory resets on my phone and made sure both my drone and controller are up to date with the latest firmware. This issue happened again the last time I flew the drone. Taking off was fine however one I was in the air, maybe 10m above in front of me the drone disconnected mid air. I was able to control the drone with the controller however the screen reset to the main menu as if I needed to setup my mavic mini again.
After various reboots of the DJI Fly app on my phone and turning the controller on and off again I was able to reconnect but recieve the screen glitch again. Fortunately I was able to manually land it safely. |
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