Hi,

I flew my Mavic Pro in Guadeloupe to make a movie at the Arlet's waterfall.
I had an alert at 30 meters height saying I was at the maximum altitude, so I couldn't fly on top the waterfall

Hi there. Thank you for reaching out and we do apologize for the trouble. Can you please double-check the said location if it has enough GPS? This issue might cause by the lack of GPS on the said location. Kindly please try to fly to a different location to see if the issue persists. Please keep us posted. Thank you!

Were you in a location where most of the sky (and satellites) was blocked by cliffs etc?
The most likely explanation for the incident is on p53 of your manual.

Height is restricted to 16 feet (5 meters) when the GPS signal is weak and Downward Vision System is activated.
Height is restricted to 98 feet (30 meters) when the GPS signal is weak and Downward Vision System is inactivated

Labroides Posted at 8-2 00:17
Were you in a location where most of theh sky (and satellites) was blocked by cliffs etc?
The most likely explanation for the incident is on p53 of your manual.

Thanks, obviously it was the problem as my drone stopped climbing exactly at 30m height

Is there any solution in these cases to use normally my Mavic Pro. I’ll need to make many movies in waterfalls

FredNice Posted at 8-2 03:47
Is there any solution in these cases to use normally my Mavic Pro. I’ll need to make many movies in waterfalls

It seems there’s no solution??

Labroides Posted at 8-2 00:17
Were you in a location where most of the sky (and satellites) was blocked by cliffs etc?
The most likely explanation for the incident is on p53 of your manual.

Is there a solution if GPS signal is weak?

Labroides Posted at 8-2 00:17
Were you in a location where most of the sky (and satellites) was blocked by cliffs etc?
The most likely explanation for the incident is on p53 of your manual.

Is there a solution if GPS signal is weak?

FredNice Posted at 8-6 07:46
Is there a solution if GPS signal is weak?

There's no way around the limitation.
If GPS is not good, you can't fly higher than 30 metres above the launch point.
If you can launch from somewhere higher, that will help

Labroides Posted at 8-6 16:58
There's no way around the limitation.
If GPS is not good, you can't fly higher than 30 metres above the launch point.
If you can launch from somewhere higher, that will help

Thanks for your help