Phantom Camera Issue
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Nespo
lvl.1

Italy
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Hello to every one,
I have an issue with the camera of my Phantom 3 Professional, the quality of the picture and video are bad: in the white areas, I can see some oblique lines, and the videos/pictures are always full of purple and white dots (the dots are not fixed in one location). I tried to re-flash the firmware, change SD card, reset settings, and also changed format and video quality but the problem persists. I will attach some photos.

The drone never crashed and never got wet.

This is a cropped photo

This is a cropped photo

This is a cropped photo from my drone


This is a video example from my drone (you can see the flashing dots in the middle)
2021-8-7
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Labroides
Core User of DJI
Flight distance : 9991457 ft
  • >>>
Australia
Offline

Looks like the flat ribbon cable connecting to the camera needs fixing or replacing.
2021-8-7
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cheddar-man
Second Officer
Flight distance : 44062 ft

United Kingdom
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Yes, check all the connections in the gimbal/camera.
You're a brave man flying that close to the water surface!!
2021-8-7
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