battery power
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djiuser_4UM3hBtzkyP4
lvl.4
Flight distance : 149964 ft
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hi everyone.

using mavic 2 pro/smart controller

hi everyone.

was trying for a fly today but i kept getting this error message-
the remaining battery is only enough for RTH.

i was using two batteries that were fully charged.


any help will be appreciated.

thank you.



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2021-8-9
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi, we're sorry for the trouble that this has caused. Can you please try to download the DJI Assistant 2 software on your PC or Mac and kindly please try to update/refresh the firmware of the aircraft with the said battery install on the unit and check if the issue persists? You may refer to the link below for you to download the said software. Thank you!

https://www.dji.com/downloads/softwares/assistant-dji-2-for-mavic
2021-8-9
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Montfrooij
Captain
Flight distance : 2560453 ft
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Netherlands
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Hi!
You might be better off posting your question in the 'products' section of this forum.
That is way more active.
Just create a new thread here : https://forum.dji.com/forum-129-1.html and select the right category / subcategory.
2021-8-9
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djiuser_4UM3hBtzkyP4
lvl.4
Flight distance : 149964 ft
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Montfrooij Posted at 8-9 23:15
Hi!
You might be better off posting your question in the 'products' section of this forum.
That is way more active.

hi there.

thank you for your info. it is really appreciated. i will do next time.

thank you.
2021-8-10
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djiuser_4UM3hBtzkyP4
lvl.4
Flight distance : 149964 ft
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thank you for your support. appreciated.

i downloaded from the link you sent me and it is still the same. at the end of the download it showed a message "battery update error". i have another mavic 2 pro and that works perfect when i linked it to the smart controller.

thank you
2021-8-10
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Montfrooij
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djiuser_4UM3hBtzkyP4 Posted at 8-10 03:56
hi there.

thank you for your info. it is really appreciated. i will do next time.

You're welcome!
2021-8-10
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Gordon G
lvl.3
Flight distance : 6813868 ft
Australia
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You might get that error if you don't have a GPS fix and it doesn't know where it is. Similar issue when no GPS fix and it says maximum altitude limit reached just after take off, when it is just 2m above the ground.
2021-8-11
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djiuser_4UM3hBtzkyP4
lvl.4
Flight distance : 149964 ft
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United Kingdom
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Gordon G Posted at 8-11 01:52
You might get that error if you don't have a GPS fix and it doesn't know where it is. Similar issue when no GPS fix and it says maximum altitude limit reached just after take off, when it is just 2m above the ground.

thank you for your reply.

i will see into that and research it a bit more.

appreciated.
2021-8-11
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