Please select Into the mobile phone version | Continue to access the computer ver.
White Dot Problem
915 2 2021-8-11
Uploading and Loding Picture ...(0/1)
o(^-^)o
djiuser_BfKFPPjeIN5b
lvl.1
Flight distance : 208707 ft
Greece
Offline

Hello there,

Recently i have buy the Mavic Pro 2,

i have flight 10 - 15 times max,

in the night flights saw a white dot but i was believe it was dust,,, but in the center of all records i have a white dot in the same position always,,, (in video or photo mode its the same)

(Checked for dust cleaned outside the lens protection cap also inside... it stills happen..)

Why happens that and how i can fix it???

You can see that images also here: https://drive.google.com/drive/folders/12xd8dtkbpVeG7SPLN3S9Ib80tl-MkVbn?usp=sharing

white dot.jpg

white dot 2.jpg

white dot 3.jpg

white dot 4.jpg

Thank you very much

2021-8-11
Use props
DJI Stephen
DJI team
Offline

Hello there. I am sorry for the trouble this has caused and thank you for reaching out. Since you are having this issue with your DJI Mavic 2 Pro. I would recommend for you to contact our DJI Support Team at https://www.dji.com/support?site=brandsite&from=nav for further assistance. We will do there best to help you and give out the best resolution for the said issue. Thank you.
2021-8-11
Use props
Geebax
First Officer
Australia
Online

It is a dead pixel in the camera's sensor. You could try to exchange the aircraft through DJI. Good luck.
2021-8-11
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules