Hi all

My Mavic Air controller was working perfectly via mini USB <-> usbC (unfortunately the usbA's pins are broken) connecting to tablet/mobile.  But recently, it stopped communicate between the controller and tablet/mobile but still connected to the drone (light is still green and I can fly).  Interestingly enough, I was able to DJI assistance 2 to refresh and update the firmware on the controller.  Has another one encounter this?  Anyway to fix this?  Any help would be appreciated?

Thanks

DW

Hello there DW. I am sorry for the trouble this has caused and thank you for reaching out. May we know what is the model of the mobile device you are using please and kindly please post a short sample video showing the said issue for us to see and assist you further? Thank you.