I PURCHASED DJI MAVIC 2 PRO IN JUNE 2020 IT WAS GREAT RESPONSE IN A YEAR BUT UNFORTUNATELY I HAD NOT FLY SINCE LAST 2.6 MONTH SO THE REMOTE CONTROLLER IS NOT CHARGING WHEN I INSERT IT SHOW THE INTERFACE OF CHARGING CONNECTED BUT NOT RAISE ABOVE 0% AND SUDDENLY IT GET OFF WHEN I CONNECTED TO AIRCRAFT AND BATTERIES I CONNECTED AS WELL BUT THE BEEP SOUND STARTED OF ASHUTTING DOWN BUT IT NOT GET SHUT DOWN.

Hi there, we are deeply sorry to hear about the issue with your remote controller. Please confirm if the charger is good, otherwise, please contact our support team by sending an email to support@dji.com to open a case and send it in for service. We'll do our best to help this out.