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RTH issue
1151 18 2021-8-16
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djiuser_nO2RdSW5BSUg
Captain
Flight distance : 80646017 ft
Poland
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Yesterday I tried to start RTH several times, but each time after a few seconds the procedure was automatically canceled. The aircraft turned and picked up speed and RTH was canceled. 4 attempts were unsuccessful. Anyone had such a problem? I came back in manual mode with no problems.
2021-8-16
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JohnDG
Captain
Flight distance : 1097270 ft
Malaysia
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Do you keep your finger on the button after it starts peeping (RTH)?
2021-8-16
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djiuser_nO2RdSW5BSUg
Captain
Flight distance : 80646017 ft
Poland
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I press the button for about 1 second and let go. The rest happens automatically. This time the procedure was canceled. Strange behavior that was repeated in two flights with battery replacement.
2021-8-16
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Johnny_J
First Officer

Sweden
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djiuser_nO2RdSW5BSUg Posted at 8-16 02:28
I press the button for about 1 second and let go. The rest happens automatically. This time the procedure was canceled. Strange behavior that was repeated in two flights with battery replacement.

My immediate thought for this behavior is that the Pause/RTH button may cause glitches so the RTH procedure get cancelled. With the RC turned off, repeatedly press the button in question many times to clean the contact surfaces beneath. Then try flying and test RTH again.

Besides, does the RC emit a low repeated beep when RTH is activated? It should.
2021-8-16
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DowntownRDB
Captain
Flight distance : 1722 ft
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United States
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Are you trying to RTH via the Fly App or the RC button?
2021-8-16
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djiuser_nO2RdSW5BSUg
Captain
Flight distance : 80646017 ft
Poland
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Via rc button.
2021-8-16
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Johnny_J
First Officer

Sweden
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Why don't you reply to my question: Does the RC emit a low repeated beep when RTH is executed?
2021-8-16
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Labroides
Captain
Flight distance : 9991457 ft
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Australia
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Sounds like you are holding the RTH button longer than necessary, and that cancels RTH.
Just hold it long enough to initiate RTH.
2021-8-16
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djiuser_nO2RdSW5BSUg
Captain
Flight distance : 80646017 ft
Poland
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I always record my flight screen. The rth cancellation occurred even 10 seconds after rth was started. Today I will perform a re-test.
2021-8-16
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djiuser_uE07QkSFzJc3
lvl.1
Flight distance : 111257 ft
United States
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This issue happened to me today. RC fully charged Aircraft 3 lights. I press the RTH button and hear 3 beeps and release.
Usually a friendly voice confirms RTH. This did not happen. A pop up stated RTH cancelled. Tried 3 times. Same result.
Could have been bad. But I managed to bring it home.
2023-5-17
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DJI Gamora
Administrator

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djiuser_uE07QkSFzJc3 Posted at 5-17 02:59
This issue happened to me today. RC fully charged Aircraft 3 lights. I press the RTH button and hear 3 beeps and release.
Usually a friendly voice confirms RTH. This did not happen. A pop up stated RTH cancelled. Tried 3 times. Same result.
Could have been bad. But I managed to bring it home.

Hi there. Thank you for reaching out and we're sorry to read that you are having the same issue. Can you please confirm how many satellites do you have when this happened and whether was there a recorded home point?
2023-5-17
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djiuser_uE07QkSFzJc3
lvl.1
Flight distance : 111257 ft
United States
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DJI Gamora Posted at 5-17 03:15
Hi there. Thank you for reaching out and we're sorry to read that you are having the same issue. Can you please confirm how many satellites do you have when this happened and whether was there a recorded home point?

I believe 13 satellites and home point was set.
2023-5-18
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Mobilehomer
Captain
Flight distance : 18065663 ft
United States
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djiuser_uE07QkSFzJc3 Posted at 5-18 08:29
I believe 13 satellites and home point was set.

How far was the drone from home point?
2023-5-18
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JJB*
Captain
Flight distance : 11832986 ft
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Netherlands
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djiuser_uE07QkSFzJc3 Posted at 5-17 02:59
This issue happened to me today. RC fully charged Aircraft 3 lights. I press the RTH button and hear 3 beeps and release.
Usually a friendly voice confirms RTH. This did not happen. A pop up stated RTH cancelled. Tried 3 times. Same result.
Could have been bad. But I managed to bring it home.

Hi,

If you like upload your flightlog for this issue

use this link > https://www.phantomhelp.com/LogViewer/Upload/
post the uploaded link on here

Log may explain what really happend.

cheers
JJB
2023-5-18
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djiuser_uE07QkSFzJc3
lvl.1
Flight distance : 111257 ft
United States
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Mobilehomer Posted at 5-18 09:22
How far was the drone from home point?

1000ft - 1200ft 240 high
2023-5-18
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DJI Gamora
Administrator

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djiuser_uE07QkSFzJc3 Posted at 5-18 08:29
I believe 13 satellites and home point was set.

Hi, djiuser_uE07QkSFzJc3. Thank you for the reply. Can you please provide us a video of the operation for further checking and can you please confirm if the issue is happening with your Mini 2?
2023-5-22
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Shawgod
First Officer
Flight distance : 5173104 ft
United States
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What happens when you initiate it from the screen?  
2023-5-22
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djiuser_uE07QkSFzJc3
lvl.1
Flight distance : 111257 ft
United States
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DJI Gamora Posted at 5-22 06:08
Hi, djiuser_uE07QkSFzJc3. Thank you for the reply. Can you please provide us a video of the operation for further checking and can you please confirm if the issue is happening with your Mini 2?
This has not occurred since.
Yes Dji mini 2 is the bird
2023-5-22
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DJI Gamora
Administrator

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djiuser_uE07QkSFzJc3 Posted at 5-22 17:36
This has not occurred since.
Yes Dji mini 2 is the bird

Hi, djiuser_uE07QkSFzJc3. Thank you for the reply. Regretfully, we need information for us to check what caused it. Also, can you please verify if you trigger the RTH through the buttons of the remote controller? If so, please confirm if this problem also exists if RTH is triggered on the App. If yes, please provide us with the needed information for checking:

1. A video showing the operation and issue.
2. The flight controller data and the flight time.
3. The screenshot of the firmware version.

For Flight Controller Data Export:
Step I: Please connect the aircraft to a computer with a USB-C cable. Launch DJI Assistant 2 (Consumer Drones Series). You may download it from this link: (https://www.dji.com/downloads/so ... sumer-drones-series). Tap the Aircraft icon.
Step II: Go to the Product Page. Select “Log Export” on the left menu. Then, select the required time point data and finally select “Save to Local”.
Step III: After “Download Complete” appears, it indicates that the data has been saved locally.
Step IV: Then save the .DAT file format.

Please keeps us posted. Thank you.
2023-5-25
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