ThunderTiger
New
Flight distance : 83238 ft
Australia
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I got a reply from DJI, they solved the problem; for anybody else that didn't realise the tablet holder twisted (I feel like such a noob) here is the solution.
Thank you for contacting DJI Technical Support.
We’re so sorry to hear that you’re experiencing issues with your product.
Regarding your issue, if you use the Remote Controller Tablet Holder, you can rotate the bracket part as shown in the following picture (which I hope I've attached):
Then, you can put your Samsung Galaxy Z Fold 2 (Unfolded status) on the Remote Controller Tablet Holder horizontally. And please make sure that the connecting port is not covered by the Holder.
If you use the remote controller, you can try whether it can be used normally under the folded state. If not, currently, there are no other accessories from DJI except the Remote Controller Tablet Holder. You can search the Internet if there are other extended accessories that can solve your problem.
Sorry for the inconvenience caused to you.
Should you have any further questions, please feel free to contact us.
Thanks for choosing DJI products. Have a nice day! |
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