djiuser_NPbDaFVx9gU3
lvl.1
Spain
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DJI Susan Posted at 8-27 18:11
Hi there, we are sorry to read about the issue. May I know if you are using a Mavic Air? If so, please make sure that you are using the latest DJI Assistant 2, https://www.dji.com/uk/downloads/softwares/assistant-dji-2, and try to use a different connecting cable to see if the drone can be connected to the computer to refresh the firmware.
If there is still no reaction, please send the drone back for further service. Please keep us updated on the case, thank you.
Tryied all u say, but impossible. Still blinking 3 colours. When I turn it on after a long time without turning it on, it works for 5 minutes.
I think ill send again to further service |
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