Was setting up my new Ronin RS2 last night with my Canon R6 camera. I appear to have everything working with the Raven eye conected. One issue i am experiencing is when i take photos or video i am not able to view in the play back screen of the Ronin app. No files present? After checking the camera images they are present but unable to pull up the images on the Ronin app. Any one know of a fix?

Hello, Visual Air. Sorry for your inconvenience. Would you please tell me which control line you used? Multi control line or USB-C line?
Furthermore, could you please tell me the camera settings? Include:
1. HDMI resolution
2. HDMI information
3. TC output
4. HDMI control
5. The resolution of the camera
Please keep us updating!

DJI Wanda Posted at 8-31 23:40
Hello, Visual Air. Sorry for your inconvenience. Would you please tell me which control line you used? Multi control line or USB-C line?
Furthermore, could you please tell me the camera settings? Include:
1. HDMI resolution

Thanks DJI Wanda I will check later this evening and report back thank you.

https://www.dji.com/support/compatibility/rs-2/eosr6

Indio Posted at 9-1 08:46
https://www.dji.com/support/compatibility/rs-2/eosr6

Thanks for the info. Will definitely look into.

Visual Air Posted at 9-2 06:54
Thanks for the info. Will definitely look into.

Please keep us updated us update about the result.

DJI Susan Posted at 9-6 04:07
Please keep us updated us update about the result.

I have it working now. Thank you.

Visual Air Posted at 9-10 13:26
I have it working now. Thank you.

Thank you for your update, happy to hear about the result. Should you have any further questions, please feel free to contact us at any time, we're glad to help.