CrystalSky GO4 App
1517 7 2021-8-31
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DJ_Fan
lvl.4
Flight distance : 617405 ft
United States
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Is DJI still updating the GO4 App in their CrystalSky product?
I checked for software update in CrystalSky and it says it is most current and the date is 2017.
2021-8-31
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DJI Stephen
DJI team
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Hello there DJ_Fan. Good day and thank you for reaching out. As of the moment, we do not have any information with DJI's future updates for the DJI CrystalSky DJI Go 4 Application. Kindly please stay tuned to the latest updates by subscribing to DJI official website at www.dji.com or following us on social media ( Facebook: https://www.facebook.com/DJI , Twitter: https://twitter.com/djiglobal , YouTube: https://www.youtube.com/user/djiinnovations ). In addition, for as long as the DJI product is still available on the DJI's official online store, DJI will continue to provide after-sales service and updates for it . Thank you.
2021-8-31
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DJ_Fan
lvl.4
Flight distance : 617405 ft
United States
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Well, the store website says it is still being sold ...
https://store.dji.com/product/cr ... ion=4&vid=23531
2021-9-1
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jazzyjeff
lvl.4
United States
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Try Litchi or Dronemax. They both work great on the Crystal Sky. Its a shame that I have to point you in that direction but DJI only cares about selling new stuff, they dont care about what you already bought. Terrible customer support. That why I bought a Skydio. American made with great customer support!
2021-9-4
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jazzyjeff
lvl.4
United States
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DJI Stephen Posted at 8-31 21:53
Hello there DJ_Fan. Good day and thank you for reaching out. As of the moment, we do not have any information with DJI's future updates for the DJI CrystalSky DJI Go 4 Application. Kindly please stay tuned to the latest updates by subscribing to DJI official website at www.dji.com or following us on social media ( Facebook: https://www.facebook.com/DJI , Twitter: https://twitter.com/djiglobal , YouTube: https://www.youtube.com/user/djiinnovations ). In addition, for as long as the DJI product is still available on the DJI's official online store, DJI will continue to provide after-sales service and updates for it . Thank you.

Stephen, are you guys kidding me. You haven't provided an update to any of the Crystal Sky models for about 3 years now! The last update you guys put out completely caused the thing to lag and you cant go back to previous versions. Thank goodness I never updated my unit.  Please stop telling us the so called "company line" and tell us the truth that you guys just don't offer good after market support!
2021-9-22
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DRAGenDROP
Second Officer
Flight distance : 26170253 ft
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Netherlands
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DJI Stephen Posted at 8-31 21:53
Hello there DJ_Fan. Good day and thank you for reaching out. As of the moment, we do not have any information with DJI's future updates for the DJI CrystalSky DJI Go 4 Application. Kindly please stay tuned to the latest updates by subscribing to DJI official website at www.dji.com or following us on social media ( Facebook: https://www.facebook.com/DJI , Twitter: https://twitter.com/djiglobal , YouTube: https://www.youtube.com/user/djiinnovations ). In addition, for as long as the DJI product is still available on the DJI's official online store, DJI will continue to provide after-sales service and updates for it . Thank you.
Pi.. off with your stupid answers, you lie and have no idea what you talk about.
You leave all people hanging with this monitor not updating the software, you update the apps on phones, not the software on the monitor.

Pi.. off with answers i will contact the team, you do not contact anyone, and if you do they do not gif a sh.t!

Oh and you never have a answer, only bla bla sh.t comes out of you!
2021-12-27
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mAIRs
Second Officer
Australia
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DRAGenDROP Posted at 2021-12-27 10:17
Pi.. off with your stupid answers, you lie and have no idea what you talk about.
You leave all people hanging with this monitor not updating the software, you update the apps on phones, not the software on the monitor.


What do you expect from china?
Dji lost me as a customer a long time ago, I'll never spend another cent on dji and avoid made in china products because of their whinnie the pooh approved lies the lazy dogs call answers.
I logged on after about a year out of curiosity and see that the slope head company is just as incompetent as always... than again the Chinese are inhumane and lie.
2022-2-27
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mAIRs
Second Officer
Australia
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All DJI employees do is lick Whinnie the Pooh balls...  not allowed to do anythIng let alone give customer support to some westerner "white devils"...
2022-3-7
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