Hi,
I have a P4 Pro V2 and its no showing on my profile.

I think its because this device was actived whit another account on the first start so I was wondering if you can help me "resetting" my icones so its show on this account.

thanks in advance.

Hi there. I replied to your message. Thanks.

If it was first activated on another account and then you activate it the icon for that product will not show up on your profile sidebar.

Interesting that you brought this up.  Mine only shows the Mini 2.  I have two other (new devices) that don't show up in my side bar either.  Anyone have any other suggestions?.  Thanks  

scubaAnn Posted at 9-22 08:49
Interesting that you brought this up.  Mine only shows the Mini 2.  I have two other (new devices) that don't show up in my side bar either.  Anyone have any other suggestions?.  Thanks

Hi there. We're sorry to know about this. Could you confirm your new devices are activated under the same account? If yes, we'll help to forward this to the team to further assist. Thank you in advance for your patience.