Need help getting my Mavic back!!!
571 1 2021-9-2
Uploading and Loding Picture ...(0/1)
o(^-^)o
djiuser_rgnZciUMTw45
lvl.1

Ireland
Offline

Hello, 4 days ago I was flying my Mavic Pro Platinum for about 10th time since i got it and around 19minutes in the flight my GPS got disconnected and my drone went into ATTI mode and started drifting away with the wind, I was in a bit of panic as I was disoriented and I was trying to find the home point but it was too hard and my drone started to do emergency landing as it didnt have much battery left, I was trying to find it for the last 4 days but no luck, maybe somebody here would be able to help me if I upload my flightlog maybe somewhow its possible to calculate the location of the drone based on the stick movement and speed flight in flightlog?

https://www.phantomhelp.com/LogViewer/1IT5XB1QWTNUW0LHHQA9/
2021-9-2
Use props
DJI Stephen
DJI team
Offline

Hello there. I am sorry to read and to know what happened to your DJI Mavic Pro Platinum and thank you for reaching out. Since this unfortunate incident happened and you have lost the said DJI drone. I would recommend for you to contact our DJI Support Team at https://www.dji.com/support?site=brandsite&from=nav for further assistance. We have a team that will do there best to help you and give out the best resolution for the said issue. DJI will perform a data analysis service for products under warranty to determine the cause of the accident and provide the proper resolution. If it is evaluated as a non-pilot error, the warranty service will be provided. Again I am sorry your loss and thank you.
2021-9-2
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules