JamieUKSubs
lvl.1
Germany
Offline
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Hi,
I've been having a problem with my Ronin S and when I connect the app to it, the thing just will not work. I deactivated bluetooth on my phone and the Ronin started working so this tells me there's an issue either with the app or the way the gimbal is communicating with the app. However I still cannot update the firmware on the Ronin even on my computer and of course without the app I can't change any of the settings or calibrate the gimbal. I've checked the app and it says that the motors are not disabled, but it also gives me these alerts (pictured below). I know it says cable not connected but even with it connected it it doesn't work. I've sent it to DJI twice now and I'm still having problems with it but they are not responding to my emails now. Can anyone help? This is really making me think about switching over to Zhiyun just like I've done when my Ronin was in for "repair". I must say I've had far less issues with the crane and this is really starting to annoy me now. It's just unusable in its current state.
Thanks,
Jamie
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