Inquiry regarding waiting times
1381 1 2021-9-6
Uploading and Loding Picture ...(0/1)
o(^-^)o
cpalermo.82
lvl.1
Flight distance : 112415 ft

Finland
Offline

Hello!

I sen my drone for repairs two weeks ago. Last week I go a notification that the delivery to DJI was successful. However nothing has happened since.
Is there a long waiting time for queueing before the frone will advance to the damage assesment? I'm in hurry to get back to my aerial photographing.

My case number is: CAS-7054199-K0F5X8
2021-9-6
Use props
DJI Diana
Administrator
Flight distance : 2408 ft

Offline

Hi there. We're sorry for the inconvenience. As per the case number you provided, it has passed the damage assessment and your unit provided warranty service. Surely, you will be notified once the unit is ready to ship out. To add on, you may visit our Repair Progress Inquiry feature via our official website to track the progress. Hope this helps. Should you need to contact us for any reason, please know that we are always here to help. Thank you.
2021-9-6
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules