OM 5 Won't Connect to iPhone 12 Pro Max
Home / Products / Osmo / Osmo Mobile 5
6688 13 2021-9-12
Uploading and Loding Picture ...(0/1)
o(^-^)o
poohstraveler
lvl.1
  • >>>
+ Add Friend Person Message
Mexico
Offline

  1#
I just received the DJI OM 5, and it will not connect to my iPhone 12 Pro Max. I got it to connect (finally) to my older XS, but it just keeps timing out on the new iPhone. I have read various tips and tricks people recommended with the older Osmo products and nothing works. I have other DJI products that connect through Mimo and numerous DJI drones so connectivity hasn't been a problem before. Any advice or suggestions would be greatly appreciated. Thanks!

Favorite Like
2021-9-12
Use props
DJI Wanda
Administrator
+ Add Friend Person Message
Offline

  2#
Hello, poohstraveler. Sorry for your inconvenience. Could you please reinstall the Mimo APP through this link:
https://www.dji.com/au/downloads/products/om-5
Please reset the Bluetooth and then try to connect to your phone in APP again.
2021-9-12
Use props
WebParrot
First Officer
Flight distance : 23625 ft
  • >>>
+ Add Friend Person Message
United States
Offline

  3#
Delete the Mimo App and re-download it.  Sometimes "old" versions have conflicting settings that can't be undone or overridden.  You may have also updated the iOS in between and there's some changes to BlueTooth that may not be recognized by the previous installed Mimo.
2021-9-16
Use props
Junipera
lvl.1
+ Add Friend Person Message
Canada
Offline

  4#
I'm unable to connect the DJI om5 to anything at all, Samsung Note 20 Ultra, Huawei P30pro etc
Uninstalled and reinstalled the app, tried different phones, unpaired and paired device, followed the direction to push the three buttons at once to reset the Bluetooth connection, but simply nothing is found in the Mimo app.

Without the app, when paired directly, the buttons are mapped improperly as well. Record becomes volume up. So as is, it's useless without the app.


The om5 is also super shakey and grindy when I turn it on, with or without a phone mounted on it.
2021-9-19
Use props
AlexLanza
lvl.1
Flight distance : 25810 ft
+ Add Friend Person Message
Italy
Offline

  5#
I have the same problem, i'm unable to connect the OM 5 to my Android smartphone.   The smartphone never find the OM 5 through the app, also when it's already paired like a regular bluetooth device.

Also the bluetooth reset procedure read on the user manual didn't work, the light is always green and didn't turn into yellow.
2021-9-21
Use props
esteve
lvl.1
Flight distance : 104386 ft
+ Add Friend Person Message
Spain
Offline

  6#
AlexLanza Posted at 9-21 00:57
I have the same problem, i'm unable to connect the OM 5 to my Android smartphone.   The smartphone never find the OM 5 through the app, also when it's already paired like a regular bluetooth device.

Also the bluetooth reset procedure read on the user manual didn't work, the light is always green and didn't turn into yellow.

same problem here, any solution? return the product?
2021-9-21
Use props
Sven Behring
lvl.3
Flight distance : 83051 ft
+ Add Friend Person Message
Czechia
Offline

  7#
the same with my device... Samsung Glaaxy Note 10+ and OM5... Can´t connect the device...
2021-9-21
Use props
fansf8ed09f5
New
+ Add Friend Person Message
United Kingdom
Offline

  8#
For Android users, you need to download from DJI website mimo ver 1.6 uninstall original apk and then install 1.6
2021-9-21
Use props
AlexLanza
lvl.1
Flight distance : 25810 ft
+ Add Friend Person Message
Italy
Offline

  10#
fansf8ed09f5 Posted at 9-21 16:15
For Android users, you need to download from DJI website mimo ver 1.6 uninstall original apk and then install 1.6

thanks, now it works
2021-9-22
Use props
fans41ecc6cd
lvl.1
Flight distance : 328117 ft
+ Add Friend Person Message
United States
Offline

  11#
Sven Behring Posted at 9-21 08:24
the same with my device... Samsung Glaaxy Note 10+ and OM5... Can´t connect the device...

Reinstall the Mimo APP through this link:
https://www.dji.com/au/downloads/products/om-5
Please reset the Bluetooth and then try to connect to your phone in APP again
2021-9-22
Use props
fans41ecc6cd
lvl.1
Flight distance : 328117 ft
+ Add Friend Person Message
United States
Offline

  12#
Sven Behring Posted at 9-21 08:24
the same with my device... Samsung Glaaxy Note 10+ and OM5... Can´t connect the device...

Reinstall the Mimo APP through this link:
https://www.dji.com/au/downloads/products/om-5
Please reset the Bluetooth and then try to connect to your phone in APP again
2021-9-22
Use props
Look1ng2
lvl.1
Flight distance : 328117 ft
+ Add Friend Person Message
United States
Offline

  13#
AlexLanza Posted at 9-21 00:57
I have the same problem, i'm unable to connect the OM 5 to my Android smartphone.   The smartphone never find the OM 5 through the app, also when it's already paired like a regular bluetooth device.

Also the bluetooth reset procedure read on the user manual didn't work, the light is always green and didn't turn into yellow.

Reinstall the Mimo APP through this link:
https://www.dji.com/au/downloads/products/om-5
Please reset the Bluetooth and then try to connect to your phone in APP again
2021-9-22
Use props
EvolvingParty
lvl.1
+ Add Friend Person Message
Australia
Offline

  14#
Sorry I replied to the worng topic, ignore this post
2021-9-25
Use props
whickey15
lvl.1
+ Add Friend Person Message
United States
Offline

  15#
Why is deleting the app and reinstalling it always the advice given? I don't see how that's applicable. I doubt DJI would release code to the store for an app version that doesn't pair on Bluetooth. Never been a fix for me across any platforms and it's always recommended first...
2022-1-8
Use props
Advanced
Bold Text Color
Upload
Picture Add Link Emoticon
You need to log in before you can reply Login | Register now

Credit Rules